24 Hour Fitness is the largest fitness center in the country. With over 400 locations across the US, and roughly 400 million members are currently registered with the service today. If you want to cancel your membership, you have to know the deal. The online process is there for your help. Here is a list of steps that will help you understand the process.

  1. Keep Your Resources Ready

If you no longer wish to continue with your membership, then there are some ways to go ahead with it. 24 Hour Fitness offers a number of amenities across its locations. These things are nothing difficult o arrange, but you may have lost them or misplaced them and this can become a problem while canceling the membership. Before we go towards it, let us check briefly the list.

  • Your name or the name on which the subscription was attain.
  • The address of the member.
  • The date of birth.
  • The 10-digit check-in code.

The above should be kept handy when trying to cancel your subscription or membership. Many times you forget the stuff because you didn’t pay attention when filling them up. This is important to keep note. The 10-digit code is important too. Before trying out using the stuff, there are some important things to keep in mind. You might want to decide on the form of cancellation.

  1. Decide on the Form of Membership

You can read the terms and conditions on their site for more details on this. Here is a list of such forms.

  • Cancellation within 3 to 5 days.
  • Basic or Loyalty memberships paid monthly.
  • Commitment memberships paid monthly.
  • Prepaid limited-term memberships.

The 3 to 5 days is a quick service. If you intimate the 24 Hour Fitness officials within 3 to 5 days of your membership, you are entitled to a full refund on the cancellation. Any monthly period membership must be cancel by sending a notice to 24 Hour Fitness. This will initiate a chain of processes from stopping future payments billed monthly to other things.

You can begin with obtaining a copy of your membership if you don’t recall properly. Try to access your account online and go to the website to access the details.

  1. Choose the Cancellation Method

The cancellation method is important and based on your convenience you can choose one of three. There are three methods:

  • Cancellation via Phone.
  • Cancell via Person.
  • Cancellation via Writing.

The process using the above is listed below in little detail.

  1. Cancellation via Phone

In case of using the phone, first, call their toll-free number 1-800-432-6348 for membership services. Once you get connect, ask to cancel your membership. You might have to give them the required information such as the things discussed above.

  1. Cancellation via Person
  • If you wish to choose to cancel in person, you have to visit your local 24 Hour Fitness Club.
  • Ask to meet with the team leader who handles the processes relating to membership.
  • Then, you can ask to cancel your 24 Hour Fitness membership. And, there is a third way to go about it too.
  1. Cancellation via Writing
  • You can choose to send in writing your request. This would be the most time-consuming process also. You have to find the postal address of your local gym, and this is the best chance. There is no need to send it to the gym where you had taken the membership originally.
  • Also, finding the address of the local gym is super easy. Just head to their website and search for the one near your area and find its complete postal address.  In the letter, you have to indicate the purpose of the same, which is “Cancel your membership”.
  • Also, you have to include all the account or membership-related information that you were told to right above in Step One.
  1. Take Care of the Terms and Conditions

Some of the basic information that you need to know and remember is outlined here. Also, it will help you understand what you need to do and when you can take some preparatory steps.

  • If you have not been a member of 24 Hour Fitness for the past six months or more, then you are eligible for a 3-day pass. This relates to both members and guests of the fitness club.
  • There are a lot of situations when you would want to keep your membership on hold. This includes the cases of military work, job transfer or deployment and so forth. You can wish to not cancel, but keep it on hold during the time period.
  • Know your local cooling off period. Your cooling-off period can be used to cancel your 24 Hour Fitness subscription quickly without having anything to let go. Your entire membership money will be refund too. In many or most places it is just 3 days, except for California and Hawaii where it is 5 days.
  1. Know When Cancellation is not Available

Your 24 Hour Fitness membership cancellation is not available if you happen to be a prepaid limit-term member.

  • It is also not applicable to someone under the commitment period of the membership.
  • In these two cases, you have to wait for some time. Or, change the plans or membership type.


Finding the address is not difficult, but to ensure that your letter reaches them is a difficult thing. You have to write a letter, now that we have mentioned it.



Do not forget to document all the communication done with 24 Hour Fitness related to your membership’s cancelation. If you track down your efforts, you will not have trouble with cancellation, or in case legal action is required. Most of the communication is done in writing and is certified by the US Post Office. Doing the transaction via email provides a trail of your communications. In case you were able to talk to a 24 Hour Fitness employee in person, do not forget to record the name, time, date, and what you have discussed during the meetup.


How do I cancel my 24 Hour Fitness membership?

Follow these instructions to cancel your 24 Hour Fitness membership:
  1. Call customer service on 866-308-8179.
  2. Ask to speak with an agent.
  3. Verify your account information.
  4. Request immediate contract cancellation.
  5. Ask to get a refund for the unused portion of your monthly fee.

Can you cancel 24 hour membership online?

However, for members who prefer to cancel their membership, visit 24hourfitness.com, click on the link and follow the instructions to submit a request to cancel.

What happens if I cancel my 24 Hour Fitness membership?

How can I cancel my membership? Cancellation within 3-5 days of initial purchase: You are entitled to a 3-day (5 days in CA and HI) cooling off period, meaning that if you notify 24 Hour Fitness within 3 days of your initial purchase (5 days in CA and HI), you will receive a full refund.

Can I cancel my gym membership over the phone?

In order to cancel your contract, you may have to send a letter to your gym by way of certified mail. Certified mail provides proof that they’ve received the letter (other gyms may specifically require in-person or over the phone can cancellations, so read your contract or the gym’s website carefully).

What do I say to cancel my gym membership?

Please consider this letter as a formal request to cancel my gym membership number [xxxx]. I don’t wish to renew because [mention the reason here]. Under the current terms, I need to cancel at least [1 month] before the expiration date, so I’m still on the safe side.

How do I cancel my gym membership without going to?

Cancel Your Gym Membership in Person if Possible

If you aren’t able to visit in person, most gyms use a specific cancellation form that you must mail to a designated address. Even if it isn’t required, you should send it via certified mail and make sure to require a signature upon delivery.

Can I cancel my NYSC membership online?

You can‘t cancel a New York Sports Club membership over the phone. Nor can you cancel via email. The NYSC website notes that members should consult with their contract for specific cancellation terms.

How much is the cancellation fee for NYSC?

New York Sports Club Price
Service Cost
Monthly Fee $59.99
Annual Fee $59.99
Cancellation Fee $0.00
1-Year Commitment Yes

Why are gym memberships so hard to cancel?

Gym memberships are notoriously hard to quit because most gym clubs do not want to allow the member to cancel their contract once they realize the hard work and commitment involved in becoming fit,” says attorney, David Reischer, Esq. “It’s important to read the entire contract before signing.”

How do I cancel my gym membership?

You may email us at membership@thegymgroup.com or contact us through the Member Area (using the email that you used during the online joining process and the unique personal identification number (PIN) that you were sent), or you may use the cancellation form at https://www.thegymgroup.com/legal/membership-agreement/.

Can I cancel my gym membership at Anytime Fitness?

I want to cancel my membership.

Your specific cancellation policy will be outlined on that agreement. If you have concerns about canceling your membership, contact your home club directly. Use the Club Locator to find their contact information.

What can a gym do if you stop paying?

In short, yes. If you fail to pay your membership fees, your gym can send your account to collections, which is a major negative mark on your credit report. A gym membership is just like any other recurring bill. The method you used to pay the bill does not matter.

What happens if I just cancel my gym direct debit?

You’ll normally have to pay the full cost of your contract if you want to cancel a gym membership early. For example, if you cancel a one-year contract after 6 months, you’ll usually have to pay for the remaining 6 months.

Can a gym sue me?

It is unlikely that the gym itself will go through the trouble of suing you for the balance.” Hey that sounds easy, but unfortunately: “They will sell your balance to a debt collector. Debt collectors can be relentless, even if the amount due is quite small.” Damn it.

Does gym membership affect credit score?

So, how does gym membership affect credit? After all, a gym membership is not a credit-based service like a credit card or loan. While being a member at a fitness facility will not impact your credit score as much as a credit account, mismanaging this agreement could lead to credit problems down the road.

Can you cancel a gym contract?

The health club must open for use within six months of the date when the contract is signed. If the health club has not opened within six months, you may cancel the contract at any time. The contract must contain a provision that gives you a five-day right to cancel the contract.

Can I cancel a gym membership through my bank?

If coming in to cancel is in the membership contract then you need to go in. If you cant go in, you need to call and ask for a solution. If you just cancel the payment, the gym can take you to collections since its a legitimate payment.

Does Cancelling a gym direct debit affect credit rating?

Does Cancelling a Direct Debit Affect Credit? If you’re eligible to cancel a direct debit and do so by contacting both the company and your bank, then cancelling a direct debit will have no effect on your credit score.