How do I set up a Consumers Energy account?

Call us at 800-805-0490 to get started.
  1. Commercial. Our customer service team is happy to help you. Contact them at 800-805-0490.
  2. Landlord. Manage all the services for all of your properties from one place.
  3. Residential. Having your natural gas or electricity turned on, off or transferred has never been easier.

How do I get my Consumers Energy account number?

Your account number is located at the top of your bill. It’s 12 digits long. Most of the time, it starts with the numbers 10. Your invoice number can be found next to the account number.

Is there a consumer energy app?

Downloading the Consumers Energy Smart Home app is the first step in getting your smart home up and running. The Consumers Energy Smart Home app guides you through the process of setting up your new smart home technology and helps you seamlessly manage your new smart devices in one place.

Does Consumers Energy require a deposit?

If you’re a new customer, the company can ask you for a deposit or letter of guarantee if their policy is to ask all new customers for one, or if they do so for all whose credit history is poor. You’re not a “new” customer if you’ve already had an account with the utility company under your spouse’s name.

Does Consumers Energy have senior rates?

If you’re age 65 or older, you can receive a Senior Citizen credit on your Consumers Energy bill! This bill is equal to $3.50 per month. That’s $42/year!