How do I create a FasTrak account?

There are two ways to get started with FasTrak. One way is to sign up for an account, which you can do online, or by sending in an application via US mail. FasTrak will then mail you a ready-to-use toll tag. The other way to set up a FasTrak account is to pick up a toll tag at a convenient FasTrak retail location.

How do I access my FasTrak account?

To access your account information through our automated phone system, you must use your account number and 4-digit personal identification number (PIN) or mailing address zip code. A username is a unique login name that you create to access your account information online.

How do I update my FasTrak account?

How can I update the information on my FasTrak account?
  1. Log into your account online. Under Account Settings, make any necessary edits and select Update to save the changes.
  2. Download an Account Update Form and mail/fax it to the Customer Service Center.
  3. Contact the Customer Service Center by phone.

How much is a FasTrak account?

There are no fees to open or to maintain a FasTrak account, regardless of the type of toll tag you use. Think of your FasTrak account as a little bank account for tolls. Your account must always have a balance, and tolls will be automatically deducted from your balance each time a toll is collected.

Why can’t I access my FasTrak account?

If you forgot either your username or password, visit the Forgot Password or Username page. To retrieve your username, you will need to provide your account number or toll tag number and the zip code on your account mailing address. To reset your password, you will need your username and your account mailing zip code.

Where can I find my FasTrak account number?

When contacting the Customer Service Center, please provide your FasTrak account number or toll tag serial number. The serial number is located on the toll tag’s barcode.

Is FasTrak cheaper than cash?

The toll tag does all the work—no more fumbling for cash! It saves money. On the Golden Gate Bridge, all FasTrak users pay a discounted toll rate.

How much is FasTrak monthly fee?

There are no fees to open or to maintain a FasTrak account. Think of your FasTrak account as a little bank account for tolls.

Is it worth it to get a FasTrak?


How much does FasTrak transponder cost?

The transponders cost about $40—though luckily that amount can be used as a credit for your tolls—and they must be registered via the ExpressLanes website. Beginning June 1st, everyone with a transponder must pay a $1 monthly fee, though toll discounts are available for low-income drivers.

How much money do you save with FasTrak?

A prepaid FasTrak accountholder commuting to and from work on The Toll Roads five days a week will save a minimum of $40 a month!

Do FasTrak funds expire?

FasTrak will send you instructions on how to return your toll tag(s) and how to receive credit. After 30 days, your account will be closed, and you will be refunded any remaining balance.

Can I buy FasTrak at AAA?

You can visit participating AAA, Albertsons, or Costco locations to purchase your transponder at a discounted price.

How much is a FasTrak transponder at Costco?

How much is a FasTrak transponder at Costco? At participating Costco Warehouses and Orange County Albertsons locations, purchase a FasTrak® transponder for $44.99 and get $5.01 in free tolls credited to your account once the transponder is activated at

Can I use FasTrak without a transponder?

Yes. FasTrak drivers must have a transponder mounted to their vehicle’s windshield. Transponders make it easier for tolling agencies to charge the correct toll to the appropriate vehicle automatically, resulting in faster processing times with higher levels of accuracy.

Where do you put the FasTrak Flex?

Which FasTrak should I get?

Place the FasTrak Flex at least l½” from the top edge of the windshield in the center behind the mirror, or mount to the lower left of the windshield l ½” from the side of the windshield and l ½” from the bottom of the windshield.

Can I use FasTrak without transponder Los Angeles?

It depends. You need a FasTrak Flex toll tag if you are a carpool, vanpool, motorcycle or other toll-exempt vehicle that will use the I-880, I-580, I-680 Contra Costa or SR-237 express lanes. Otherwise, your Standard toll tag will work on all express lanes as well as all other FasTrak facilities.