How do I access my Kogan account?

How do I log in to my Kogan.com account?
  1. Click on the ‘Log In’ button in the top right corner of any page on the Kogan.com website.
  2. Choose a login method: Email, Facebook, Google+, PayPal or Twitter.
  3. If you are using Email, enter your email address and password, then click ‘Login’.

How do I find my Kogan account number?

Your Kogan Internet ‘Account Number’ can be found in in the Welcome Email you receive after successfully signing up to Kogan Internet. Have troubles finding your Account Number? Alternatively, if you signed up to Kogan Internet online, you can enter your Kogan Internet Customer Reference.

How do I get in touch with Kogan?

The best way to reach us is to call 12612 from your Kogan Mobile connected phone. Alternatively, you can call us on 1300 056 426 from any device. We have a dedicated Kogan Mobile Customer Care team answering phone enquiries to help you get the information you need from 8am to 8pm, 7 days a week.

What is Kogan pin?

Kogan Mobile SIM cards are not locked by a PIN. To activate the PIN lock, enter the pre-set PIN (0000) then choose your personal 4 digit PIN. Each handset may have different settings, so for more instructions on how to do this, please check your phone’s user guide.

What carrier does Kogan use?

Vodafone

How do I recharge my Kogan?

Powered by the Vodafone 4G network, Kogan Mobile provides you with extensive, reliable coverage. Check the coverage in your area below. For more information on the 4G Network and accessing 4G Data Speeds, click here. 4G is available in selected areas in Australia with an active prepaid recharge and a 4G device.

How do I get a Kogan pin?

Once you have purchased your Kogan Mobile SIM and registered a credit/debit card to your Kogan Mobile service, you can recharge your account by simply texting a code to 12612.

How do I get a Kogan voucher code?

If you have forgotten your Kogan Mobile account PIN number, simply click on the ‘Forgotten your PIN? ‘ link at the accounts login page and your PIN will be sent to the email address registered to your account.

How long does Kogan mobile activation take?

No current issues

There are currently no issues to report on our Broadband or Fixed Networks.

How much data do I have on my Kogan?

A Kogan Mobile SIM card must be ordered from kogan.com or dicksmith.com.au before a Prepaid Plan can be activated. SIM delivery takes up to 10 working days, after which you can activate your Plan.

What is Kogan Flex Plan?

You can check your Kogan Mobile balance at any time by dialling 12612 from your Kogan Mobile handset, and selecting Option 1 from the main menu. Alternatively you can see your balance by logging into your Kogan Mobile account here. You can also view your prepaid balance using the Kogan Mobile iOS and Android Apps.

How long does it take to transfer old number to new SIM?

What network does Aldi use?

Description. Live large on a 365 Days LARGE FLEX Plan with a hefty 300GB of data to use on the lightning fast Kogan Mobile 4G network. Free SIM card included. 300GB of data. UNLIMITED* standard national calls for 365 days.

How long does it take for a new phone number to activate?

You can find the serial numbers on the SIM cards themselves or on the card that the SIM was originally attached to. The network then does the rest, and it takes about 30 minutes for the switchover to happen. Just make sure you back up your contacts before you switch.

How do I transfer my old number to my new SIM?

Telstra

How do I get a new SIM card from my old number?

We use parts of the Telstra 3G and 4G network to deliver ALDImobile coverage to over 23 million Australians.

Can you keep a phone number without service?

If you are requesting a new number, the general time for your phone’s activation will range from five minutes to two hours.

Can I change my number without changing my SIM?

How do I transfer my mobile number?
  1. Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text.
  2. Contact your new network and give them the PAC code.
  3. Check the SIM works in your phone and the new number has ported across.

Can I port my SIM online?

Call your Airtel customer care number (121) and inform that you have lost your sim card, and want to block the card and request for duplicate sim.

For new replacement sim:

  1. Visit Airtel store.
  2. Fill the duplicate SIM card form.
  3. Provide your address proof.
  4. Provide two photos.
  5. SIM replacement charges.

Does a new SIM card mean a new phone number?

There are a couple of ways to park your number. The first method is to use a VoIP service like Google Voice, which will allow you to use your number for text messages and other communication on your phone. The second method is if you want to park your number with no service and involves using an online provider.