How do you make a Sky account?

Create a Sky iD

Sky iD lets you sign in to all Sky’s online services. It consists of your email address (or username for accounts created before 9 June 2016) and a password. > Create a Sky iD now – you’ll need your account number, viewing card number or the last 6 digits of the bank account number used to pay for Sky.

Can I create a new Sky email account?

You can’t create a new email account through Sky as we no longer offer this service.

What is a Sky iD account?

Sky iD is your sign in for our online services, such as My Sky, Sky Go, Sky Store, Sky Broadband Shield, Sky apps, and more. It consists of your email address (or a username) and a password. Every Sky account must have a Primary Sky iD. This is the first user to create an iD and link it to the account.

How do I change my Sky iD?

You’ll need to create a new Sky ID and you’ll then be able to add your new account to it. If you want to re-use the email address you used for your old Sky ID you’ll have to replace the email address in your old Sky ID with another one. That will free up the email address for you to use with your new Sky ID.

How do I actually speak to someone at Sky?

  1. You can chat online with a Sky adviser by selecting the chat icon in the top right-hand corner of the Sky broadband website. Sky recommend tying this option first, but if you’d prefer to speak to someone, call on: 03337591018.
  2. General customer service: 0333 759 1018.
  3. 0333 759 3332.

How do I access my old Sky email account?

Check your account information

Go to and sign in with your Sky iD. Depending on what device you’re using: PC/laptop: Select your name/username in the top right corner, then select Yahoo Mail and you’ll be taken to your inbox.

Can you have 2 Sky accounts one address?

Re: Two Sky Accounts

As you have discovered you can not use the same email address with two accounts so if you need a second one you could set up one at Gmail or and use this instead.

How do I find my Sky username and password?

Accessing your router settings page 192.168. 0.1
  1. Make sure you’re connected to your home broadband network.
  2. Open your browser and type 192.168. 0.1 into your address bar.
  3. When prompted enter the username: admin and password: sky OR, your WIFI password.

Can I delete my sky iD?

No. There is currently no way for you to delete your account. However we know people have been asking for a such a feature, so our team is considering adding such a thing in the future.

Can I pay for Sky at a different address?

When we book your home move, your Sky Broadband and Talk services will stop at your old address. When you’re all up and running at your new address, we’ll start billing you again.

Can you link sky accounts?

You can link your Sky iD to your Sky household account which will give you access to services such as Sky Go to watch TV online or on the move, Sky Rewards to get free cinema tickets and take part in competitions or My Sky to view your Sky account. This can all be done for free.

How many sky accounts can I have?

six devices

Can someone else pay my Sky bill?

How many devices can you register on Sky Go? You can add up to six devices and any new device will be automatically added once you’ve signed into the Sky Go app with your Sky iD.

Can I use someone else’s Sky viewing card?

I got Sky for my nan at christmas, all you need to do is phone Sky directly, give them the address of your dad, but give your bank account details for the payments. All he will need to do is sign on the dotted line and send it back to Sky all payments will be done by you.

What is the cost of Sky Broadband?

Your Sky viewing card is linked to your account and allows your Sky box to access your subscription channels. To use your viewing card, it must be activated and paired with your Sky box, even if it’s an old card you previously used for another box.

Can I add a name to my Sky account?

The standard installation fee for Sky Broadband is normally between £19.95 and £39.95 depending on the specific package you’re signing up for, with broadband-only deals typically having cheaper set-up costs than TV packages.

Can someone take over my Sky account?

To add an additional user:

Sign into My Sky. Click on Profiles and Settings > Additional Users. Click on ‘ Set up an Additional Use r’ button. Complete all fields.

Can I change sky into my name?

You may not transfer your rights or obligations under this contract to anyone else. As part of its T&Cs, it won’t allow customers to transfer their contract to someone else or change the name of the account, unless the account holder becomes terminally ill or dies.