Is BigPond email free?

All @telstra.com and @bigpond.com customers will be moved onto the new service over the next couple of months. Email addresses will remain the same. The service will be free for existing Telstra customers, but will cost $79 per year for non-Telstra customers. The telco has offered the first year free of charge.

Can I have a BigPond email address?

If you would like to retain your email address, you can join a Bigpond Dial Up service which costs $25 per year. Having an active account with Telstra will allow you to continue using your @bigpond.com.au email address.

Can I have 2 BigPond email accounts?

canneverfindthi, you’ll need to log into My BigPond rather than My Account on telstra.com.au, so that you’re able to add additional email addresses to your BigPond service. Let us know how you go.

How do I access my Telstra BigPond email?

Access to email using your web browser

Go to bigpond.com and click on the webmail link • Enter your BigPond username (or email address) • Enter your password, then click ‘Log in’.

What type of email account is BigPond?

IMAP

Is Telstra and BigPond the same?

Bigpond.com (Telstra Mail) provides IMAP access to your Bigpond.com (Telstra Mail) account, so you can connect to your email from mobile devices and desktop email clients.

How do I get my Bigpond emails on my phone?

They are one and the same. Telstra is phasing out the BigPond brand. Just decide which one (username@bigpond.com or username@telstra.com) that you wish to promote to others.

How do I contact bigpond by phone?

I’ve forgotten my Telstra ID password
  1. Go to the forgotten password page.
  2. Enter your username and confirm you’re not a robot by ticking the box.
  3. Click on Send email.
  4. Check for an email from Telstra.
  5. In the email, click on Reset my password.
  6. Enter your new password and click Reset password.

Why can’t I get my Bigpond emails?

Contact us
  1. Sales. Call 13 2000.
  2. Accounts and billing. Call 13 2000. Accounts and billing.
  3. Concierge tech support. Call 13 2999.
  4. nbn. Call 13 2000.
  5. Other Options. Multilingual services.

What is the Bigpond mail server address?

If there’s trouble sending or receiving, it may be an issue with the email server settings. So, if you want to access emails from multiple devices, check to see you have IMAP enabled. For more detailed help if you are still having trouble, talk to the tech experts at Telstra Platinum.

How do I get my email on my phone?

Outgoing server details:

Outgoing server address: mail.bigpond.com. Outgoing server port: 465 (recommended) or 587.

How do I retrieve my Bigpond email?

How do I fix my email not working?

Re: How to retrieve old emails from a bigpond account
  1. Log into Telstra Mail in your browser.
  2. Select Trash.
  3. Tick the check box next to the email you want to retrieve.
  4. Select More.
  5. Select Move To.
  6. Select Inbox.

How do I setup my Bigpond email in Outlook?

5 Steps to Fix Common Email Problems
  1. Verify your email account password.
  2. Verify your email account username.
  3. Determine the email account type.
  4. Check the email server connection settings.
  5. Fix a misbehaving email program or app.

How do I activate my old email account?

So to access old emails, simply log in to your BigPond WebMail account here: http://messaging.bigpond.com/?ref=Net-Button-Webmail.

How do I find out my password for my email account?

Reactivate your Email Address
  1. Click on the gear icon to the right of the email address you wish to reactivate.
  2. Click Reactivate Mailbox.
  3. Click Reactivate.
  4. Your email address is now reactivated!

How long bigpond keep emails?

How do I delete my Bigpond email account?

The storage time at Bigpond that my emails can be accessed at Bigpond is only 24 hours – after that they are deleted.

How do I retrieve my password?

Re: i wish to cancel my bigpond account

You can do that just by calling us on 13 22 00 and asking for cancellations.

Can I see my password?

If you need help resetting your password, we can help by sending you a link to reset it.
  1. Visit Forgot Password.
  2. Enter either the email address or username on the account.
  3. Select Submit.
  4. Check your inbox for a password reset email.
  5. Click on the URL provided in the email and enter a new password.