Create dstv account
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How do I register my DStv on my phone?
Steps to take for the DSTV Now registration:
Download the DSTV Now app from Google Playstore for Android or Apple Store for iOS users. If you’re using a web browser on your desktop or mobile phone, log on to https://now.dstv.com. Once you’ve installed the app or open the website, click on the ‘Get Started’ button.
How do I activate DStv for the first time?
Activating your DsTv After Payment is simple. Just send “RA Smart Card Number” to 30333. For instance, if your smartcard number is 0989765445, text “RA 0989765445” to 30333. Checking your Subscription Due Date & Account Balance (Online, SMS & Mobile App).
How do I register with Multichoice?
Download the application form to become an accredited Dstv installer. Complete the form with your details. Ensure all items have been filled as this might delay the process. Once completed, email the application to installeradmin@multichoice.co.za and a consultant will contact you.
Can you have 2 DStv accounts?
Can one person have two DStv accounts? One person can have one account multiple decoders, especially in cases where they own decoders in holiday homes.
Can I watch DStv on my phone without a decoder?
DStv has launched a standalone streaming service where customers can subscribe and watch all channels via the DStv app, without a decoder or satellite connection. The device should be linked to a consistent, high-speed internet connection for an optimum viewing experience, DStv said.
What documents do I need to get DStv?
Opening a DStv account
- Your ID/Passport number.
- Your contact details.
- Your smartcard number.
Can I register my DStv decoder online?
No. DStv does not allow customers to create an account or activate their decoders Online. Therefore, you must contact the DStv customer care for account creation and decoder activation.
Can you sell a DStv decoder?
You can resell, yes. Quite a schlep to transfer to new owner.
Can I use someone else DStv decoder?
Can I perform a transfer in ownership of the end of support decoder? Yes you can but it’s important for you to note that if your decoder is an older model which is at the end of its lifecycle, we cannot fix or replace it with the same model decoder if it breaks.
Can I watch DStv without paying?
With the introduction of DStv Now, which makes it possible for anyone, including subscribers and non-subscribers, to get free channels on DStv, the satellite has since taken off all free channels on their decoders. This means that before you can access any program, you will need to have an active subscription.
How do I transfer ownership of my DStv decoder?
So you have a decoder that you want to use? Download our Change of Ownership form to start the process. The completed form and other required documents can be dropped off at a MultiChoice Service Centre or Agency, sent via email to help@dstv.com or faxed to 011 577 4901.
Can I exchange my old DStv decoder?
Can I trade in my old DStv decoder?
DStv subscribers can exchange the SD PVR, Dual View, UEC-manufacturer HD PVR 4 Tuner, or older single view decoders for various combinations of the DStv Explora, HD decoder and/or installation. To do this, the customer has to take the particular device and smartcard to a DStv service centre or agency.
How much does it cost to replace a DStv decoder?
You will keep accessing DStv for as long as your older Single View decoder is still working. You can, however, trade-in your active Single View decoder at any of our service centres or agencies for a brand new DStv HD Decoder for only R349.
Can I get a new smart card for my DStv decoder?
If you own an HD PVR 4 Tuner (UEC), you will still have access to your DStv services, although the access might be limited. However, you can opt for a DStv decoder swap to a DStv Explora at a fee of R600 at any of the service centres.
Can a DStv smart card work on another DStv decoder?
Each MultiChoice decoder is sold with it’s own Smartcard that it is then married to. MultiChoice no longer sells Smartcard separately. You will need to contact the MultiChoice Call Centre to have your smart card force-married to the decoder you want to use.
Can a decoder be fixed?
What do you do when your DStv decoder stops working?
No, you cannot use your Dstv Smartcard in another decoder, as each Multichoice IUC is paired to only one Dstv box. Multichoice does not allow customers to use their Dstv Smart cards in any other non-Dstv decoder, and even with Multichoice devices, each decoder is paired to one Smartcard.
Can I upgrade my DStv decoder?
Yes, any DStv decoder that has a fault can be repaired at the nearest Multichoice service center. Sometimes you will be given a decoder to be used while yours is being repaired, depending on your decoder’s fault.
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