How do I set up a new Fitbit account?

Creating a Fitbit Account:

Each Fitbit account requires a unique email address and password. You can create a Fitbit account by visiting: After creating a Fitbit account you will be asked to verify the associated email address.

Why can’t I set up a Fitbit account?

Troubleshooting. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on. Try setting up your device again. Remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet.

Can my 10 year old have a Fitbit account?

Your child can choose to upgrade their account at any time, or to keep their child account. Main guardians on a family account no longer approve your child’s Fitbit friend requests or see their daily stats in kid view.

Does each Fitbit need its own account?

Only one person can use an account. When you create a Fitbit account you’re asked for personal information, such as height and weight, so that certain data is calculated correctly. For example, your height determines your distance measurement.

What is the minimum age for a Fitbit account?


Does Fitbit work without a phone?

Persons under the age of 13, or any higher minimum age in the jurisdiction where that person resides, are not permitted to access or use the Fitbit Service unless their parent has consented in accordance with applicable law.

Can I give my old Fitbit to someone else?

Can Fitbit track run without the phone? Yes. Fitbit can track your running without a smartphone. But you have to sync it with your smartphone or computer to save the data from losing.

Can I set up 2 Fitbits on one email address?

Yes, temporarily or permanently. Each Fitbit must be synced to the Fitbit app using one’s credentials. After it has been synced, then that device will give tracking stats to the logged in user.

Can you add a second Fitbit to your account?

Barbara, you can’t set up 2 accounts with one email on Fitbit as email address is how the system identifies their users. “If you like to use more than one Fitbit tracker you can add them all to your account, though different people should not share an account”.

Does anyone fix Fitbits?

You asked, and here it is, a top requested feature, you can now connect multiple Fitbit trackers to the same account. This means Fitbit users can now have one tracker for daily wear (the One) and another for your workouts (a Surge).

Is it OK to wear Fitbit to bed?

Once again, in English, please? Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn’t covered by the warranty.

Do I need to clear my Fitbit before selling?

All wrist-based Fitbit devices automatically detect your sleep when you wear your device to bed. We recommend wearing your device in a snug wristband while sleeping; don’t wear your device in a clip or pendant accessory.

Do Fitbits eventually die?

Before you give your Fitbit device to another person or return it, erase the device to remove apps, stored data, personal information, credit and debit cards* (for Fitbit Pay-enabled devices), and saved settings. For devices not listed below, your data is cleared when the device is paired to a new account.

Can I Get My Fitbit screen fixed?

The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence. When products stop working on their own shortly after the warranty period is over, this looks highly suspicious and seems greedy and lazy.

How do you restart a deceased Fitbit?

Have a Fitbit Charge 2 with a cracked/scratched screen? as long as your Fitbit still powers on and the display still works we can get you back up and running with a brand new crack/scratch free screen. We will repair your Fitbit and return it to you via 1st Class Royal Mail within 48 hours of receiving the item.

Is Fitbit going out of business?

Press and hold the button or buttons on your tracker for 5 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

Why does my Fitbit keep dying?

Fitbit is now a Google company, after the deal was finally ratified by the EU back in December. In a statement, Fitbit CEO James Park revealed that the $2.1bn deal had now closed, and Google finally had its target.

How long do Fitbits typically last?

All Day Sync

If you’ve turned the all day option on in your Fitbit app, then your device battery will decrease incredibly fast. The reason is your syncing data into your account decreases the battery of the Fitbit device a little.

Did Google buy Fitbit?

Most Fitbit devices can be worn continuously for up to five days without needing a charge, and they will remind you before it’s time for a charging session with on screen battery icons, flashing LED lights, and even audio prompts.

What is the new Fitbit 2020?

Google has closed its deal to buy Fitbit, the tech giant announced Thursday. The company announced in November 2019 plans to acquire the fitness tracking company to bolster its wearable capabilities.

Is Fitbit owned by Apple?

What is the best alternative to Fitbit?

Fitbit also unveiled a new device in its Versa line, the Fitbit Versa 3. This is a big step up from its predecessor, with on-board GPS, improved voice controls (now supporting both Alexa and Google Assistant) and the ability to play music directly from Pandora and Deezer.

Why did Google buy Fitbit?

According to an IDC report published on March 10, 2020, Fitbit is considered the fifth largest wearable company in shipments as of 2019 with a 14.8% over year growth, behind Xiaomi and Apple.


Formerly Healthy Metrics Research, Inc.
Parent Google LLC
Footnotes / references