How long is GoToAssist free trial?

7-day

Is fast support free?

Sign up for a free 7-day trial of GoToAssist and you will be able to use GoToAssist and its mobile device support capabilities during the trial. We will notify you before your trial expires and you can decide to subscribe to a paid plan or let your trial expire.

How do I access GoToAssist?

Includes unlimited support, free upgrades and no hidden costs whatsoever.

How do I set up unattended support GoToAssist?

Easy, effective remote support software.
  1. Start a support session. Launch GoToAssist from your web browser, desktop or mobile device.
  2. Invite the customer. To join, customers enter a support key online or click a link you provide.
  3. See & control the computer. Screen sharing, diagnostic tools and more help you save the day.

Is GoToAssist legit?

Go to www.fastsupport.com/download/attended-app. Click Download. Click Save File. Click on the downloaded file, then click Run to open it.

Support Key

  1. Go to www.fastsupport.com.
  2. Enter your name and Support Key.
  3. Click Continue to download and run the “helper” application, or be launched immediately into session.

How do I install GoToAssist?

Remote support tools like GoToAssist have benevolent uses, and there is no danger in using them with legitimate tech support professionals. However, like any tool, they can be used for ill as well as good. Remote access is facilitated by software tools such as TeamViewer, Splashtop, FixMe.IT, and GoToAssist.

How much is rescue assist?

To Remove Unattended Support from your Customer’s PC
  1. Right-click the icon in the customer’s system tray.
  2. Select Remove from the Unattended Access menu.
  3. Click Yes to confirm.

How do I install GoToAssist expert?

GoToAssist pricing starts at $69.00 per feature, . They do not have a free version. GoToAssist offers a free trial.

What is Citrix GoToAssist?

Install via the Web App

Log in at http://up.gotoassist.com. On your Dashboard, click Start session. If the GoTo Opener application is not installed (either first time using or it was removed), then the GoToAssist Opener.exe file will automatically start downloading.

What is GoTo opener on computer?

Citrix® GoToAssist™ is a Web-based virtual on-site support solution that enables your technical-support, call-center and help-desk support representatives to interact with customers and employees in real time via secure, remote-support technology.

Does Apple use GoToAssist?

About the GoTo Opener:

GoToMeeting uses a “helper” application to launch you into active sessions. When you install the GoToMeeting software, this app is automatically installed on your computer as well. It will also run each time you join or start a session in order to connect you to your LogMeIn service.

Does GoToAssist work on a Mac?

GoToAssist (now called RescueAssist) is a legitimate remote support platform that is used mainly by customer support organizations and support teams, however, scammers also use this platform.

What is GoToAssist scam?

Name GoToAssist pop-up scam
Threat Type Mac malware, Mac virus
•
Sep 14, 2019

How do I sign out of GoToAssist expert?

Agents can download and install the GoToAssist Expert desktop application for Mac to host attended and unattended support sessions with customers on their computer. Once the GoToAssist Expert desktop application is installed, it will automatically launch.

Is GoToAssist a virus?

With the GoToAssist Remote Support software open, click on GoToAssist Expert in your tool bar and you will see the Sign Out option in the menu.

How do I get rid of GoToAssist?

Since this remote access tool might display numerous errors, users tend to call it GoToAssist.exe virus. However, the developers of the software have never intended to create a malicious program. Unfortunately, criminals have found their own ways how to exploit it for their benefit.

How do you stop GoToAssist?

Note: The customer can also remove unattended access from their device by right-clicking the GoToAssist Remote Support application icon, and then clicking Uninstall.

Who uses GoToAssist?

Click the Windows Start menu > Control Panel > Programs and Features. Right-click the GoToAssist Expert desktop application and click Uninstall.

Does Microsoft use GoToAssist?

Who uses Citrix GoToAssist?
Company Website Company Size
Schiff Hardin LLP schiffhardin.com 500-1000
QA Limited qa.com 1000-5000
Zendesk Inc zendesk.com 1000-5000

How do I remove GoToAssist from my macbook air?

GoToAssist legitimate cloud-based tool for customer support organizations and IT support teams. However, many users have reported technical support scams involving GoToAssist. If you don’t need the program, you may uninstall it since it’s not made by Microsoft.

How does fast support work?

Uninstall the GoToAssist Expert desktop application (Mac)
  1. Click Applications from the Favorites menu in the left navigation.
  2. Right-click on the GoToAssist Expert desktop application, then click Move to Trash.