How do I create a Trustpilot account?

In order to write a review on Trustpilot, you’ll need to sign up and create a user profile.

#Sign up with email

  1. Go to and click Log in in the top right-hand corner.
  2. On the next page, click Continue with email.
  3. Enter your email address, then click Continue with email. Then enter your name.

Can you write your own Trustpilot?

Do you need an account for trustpilot?

Anyone who has had a genuine buying or service experience with a business can write a review on Trustpilot. Share your opinion to help others make better informed purchasing decisions, and help businesses provide a better service. Note: In order to write a review on Trustpilot, you’ll need to create a user profile.

How do I get a trustpilot rating?

Do I still need a user account on Trustpilot? Yep! If you get an invitation to write a review on Trustpilot from a business you recently had an experience with, you still have to sign up and create a user account before you can share your opinion with our community.

Are Trustpilot reviews fake?

Table of contents
  1. Ask your customers to review you.
  2. Use our automated review invitation service. Optimized email invitation templates.
  3. Invite automatically with an ecommerce integration.
  4. Put a TrustBox on your website.
  5. Include a postcard in your packages and encourage customers to leave a review.

Why can’t I leave Trustpilot review?

Trustpilot is an open, online review platform where any consumer with a buying or service experience can review any company and any company can invite and respond to reviews for free. Since the page went live, our technology and systems have filtered 12 reviews, recognised as being fake or spam.

Does Trustpilot cost money?

You can’t write a review if you have a special relationship to the company you’re reviewing.

Can you buy Trustpilot reviews?

No, you do not have to pay anything when you sign up for a Free Trustpilot account online. The Free account enables you to claim your Company Profile Page, and gives you limited access to our tools that will help you get started with collecting reviews from your customers.

How can you tell a fake Trustpilot review?

Yes, you can buy Trustpilot reviews from any country.

Which review site is best?

On Trustpilot, a review is considered to be fake if:
  1. It doesn’t represent a genuine service or buying experience.
  2. It is a deliberate attempt to manipulate consumer perception or behaviour.

Can you post anonymously on Trustpilot?

Top 10 Consumer & Business Review Websites
Review Website U.S. Alexa Ranking % U.S. Traffic (of Total)
Google My Business 1 19.6%
Amazon 3 63.6%
Facebook 4 23.1%
Yelp 64 87.5%

Can companies delete Trustpilot reviews?

If you’d prefer to be anonymous, you can choose something other than your name—just make sure it’s appropriate for a review platform and in line with our Guidelines for Reviewers (US version, UK version).

Are fake reviews illegal?

If a negative review is posted out of malice, you should report it to Trust Pilot for it to be removed. Trust Pilot will help you remove reviews that are against its user policy. However, where there is no provision for removal in the system, you can seek a court order.

Are online reviews fake?

Section 5 of the FTC Act 15 U.S. Code § 45 makes fake testimonials illegal. The FTC considers your review to be fake if it is not based on the experience of a real customer. As long as the review clearly shows that the customer was influenced by money, publicity, or a gift, you are allowed to post those reviews.

Can I remove my business from Trustpilot?

In fact, we rely on online reviews so much that a single bad review can completely ruin the online reputation of a company. A 2018 study suggests that 91% of people trust online reviews as much as personal recommendations—as long as the reviews are authentic. But about 20% of reviews are fake.

Is Trustpilot safe to use?

Depending on your pricing plan, you can delete your Trustpilot Business account immediately or with a notice period. When you delete your Trustpilot Business account, you’ll no longer be able to manage your profile page or interact with reviewers.

How do I remove fake Trustpilot reviews?

Trustpilot has a consumer rating of 1.61 stars from 429 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Trustpilot most frequently mention customer service, bad experience and integrity team problems. Trustpilot ranks 45th among Internet Safety sites.

Can you remove yourself from trust pilot?

You can also report any reviews that you think might be fake to the Trustpilot compliance team for investigation. You cannot change or delete reviews. This is an invite-only platform, meaning only verified customers can leave feedback on your business.

Can negative reviews be removed from Trustpilot?

From your Trustpilot user account, go to the user icon in the top right-hand corner. Select My Settings from the drop-down menu. Under Delete user, click Delete my profile.

Can you change your business name on Trustpilot?

We are so much able to remove the negative comments of your TrustPilot business profile. Our special team members will follow some exclusive rules to get rid of the bad reviews from your page. After taking our service, your page will make a great impression on the mind of your customers.

How do I unsubscribe to Trustpilot?

In the drop-down menu, hover over Switch company. Select the name of the business you want to switch to from the list.

What data does Trustpilot collect?

#Unsubscribe via your Trustpilot user account
  1. Log into
  2. Under your user icon in the top right-hand corner, select My settings from the drop-down menu.
  3. Scroll down to Email settings and select your preferences.
  4. Select the Save email settings button.

How do I contact Trustpilot?

Your personal data on Trustpilot

When you write a review, other users of our platform will be able to see your username, your location (country), all reviews you’ve written, and other information you have chosen to connect with your public profile. They can also see whether you’ve marked other reviews as “useful”.