Can MoneyGram be traced?

Tracking a MoneyGram money order is a bit easier. Call MoneyGram’s automated response line at 1-800-542-3590 or use MoneyGram’s online tracking system. You’ll need to provide your money order number and the exact dollar amount; the system should then tell you whether the item has been cashed or not.

How do I change my email address on my MoneyGram account?

If you change your address, contact details, or want to update your email preferences, please visit a MoneyGram agent or call 800 90665 for assistance.

How do I change my MoneyGram phone number?

How do I update my personal information? Log in to your MoneyGram online account; go to ‘My Account’, then select ‘Personal Information‘.

Can you send MoneyGram anonymously?

1. Sending Money from an Anonymous E-Wallet. If you signup for an account with this service, you can use it as a payment gateway to send money anonymously with Western Union or Moneygram. They accept a number of cash payment methods, so you can also choose alternative methods as well.

Is it safe to send MoneyGram online?

Sending money to a stranger

Any monies received by a stranger cannot be recovered and, unfortunately, you will not get your money refunded back to you. MoneyGram is very safe when sending to someone you know and trust.

Why did MoneyGram block my account?

Moneygram or Western Union reserve the right to do business with an individual or not. It all depends on why the individual was blocked. It could be a definite banned when it comes to frauds or other suspicious activities. It could be a temporary suspension to protect the consumers or sender.

How do I change my personal information on MoneyGram?

Log into your online profile. Then, select ‘View Profile Info‘, and click the edit icon next to your personal information.

How does MoneyGram verify identity?

To complete the identity verification step in the money transfer process, MoneyGram customers simply take a picture of their passport or other identity document using their mobile device camera. Mobile Verify then uses advanced machine learning technology to instantly validate the authenticity of the ID.

Does MoneyGram refund money?

Will I get my fee refunded? If you cancel within 30 minutes of payment, you will be issued a full refund. For cancellations made after 30 minutes and up to 180 days, you will be issued a refund for the send amount only, excluding fees.

How long does MoneyGram hold your money?

Short Answer. MoneyGram will hold cash transfers at its agent locations for 90 days. After 90 days, the transfer will expire, but the original payor can request a refund with the reference number and a government ID.

How do I delete my MoneyGram history?

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Scroll down to view the activity list. Locate the transaction : you may want to use filters and change the period if necessary. Click the checkbox to the left of the transaction: action icons will then be displayed. Click on the bin icon to delete your selection.

How do I contact MoneyGram by phone?

If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 01-800-926-9400 in order to have the transaction cancelled immediately.

Can you cancel a MoneyGram money order?

With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. 1 2 To do so, either fill out a form or take the money order back to the place you originally bought it. If successful, the issuer should return funds to you, often within about 60 days.

Can I change the receiver name in MoneyGram?

To change the name kindly pick your ID card if you’re the sender, then proceed to the agent location and request for a change of receiver name. In some cases they’ll rather cancel the transaction and refund your money than effect an outright name change other than correction..

How do I speak to customer service at MoneyGram?

Ways to contact us
  1. Visit our frequently asked questions for answers to common questions.
  2. Call: 800-269-4556.
  3. Email:
  4. Complete the form below.

How do I cash a MoneyGram?

A MoneyGram money order can be deposited into your bank/credit union account or cashed at many check cashing locations. Each location has their own policy for cashing money orders and may charge a fee to cash the money order. Most check cashing locations will require ID to cash the money order.

How much does MoneyGram charge to send $1000?

MoneyGram charges up to $4.99 for transfers below $1000. You can avail offers of $0 fee transfers if you are sending transfers of the amount over $1001.