How do I delete my Opal account?

Log in. Select the ‘Unlink Opal Card from your account’ option from the left side menu. Select ‘Unlink’ next to the card you wish to remove from your account.

How do I transfer my Opal card to another account?

Select the Opal card you wish to block and transfer its balance. Select the ‘Manage’ tab. Select ‘Transfer balance of this Opal card’. Follow the prompts to transfer the balance to another Opal card that’s linked to your account.

How do I remove my payment details from Opal?

How to change
  1. Select the ‘Change online’ button.
  2. Log in.
  3. Select ‘Profile’ from the drop-down menu in the top right hand corner (next to your name).
  4. Select the ‘Payment’ tab.
  5. Select ‘CHANGE’ next to your payment details.
  6. Enter and confirm your new payment details.

How do I cancel my Opal card top up?

Turn off Auto Top Up of Opal Cards
  1. Go to Opal.com.au.
  2. Log in to your Opal account.
  3. Click on the Auto top up/top up tab.
  4. Press the Remove auto top up button.
  5. Confirm by clicking on OK.

How do I call Opal?

If you need help to complete this form, please call Opal Customer Care on 13 67 25 (13 OPAL). *Items marked with an asterisk are mandatory. If you would like a response to your enquiry please provide contact details.

How much does it cost to get an opal card?

There is no charge for an Opal card, however a minimum top up value of $20 for an adult card, or $10 for a child or concession card, applies at retailers or when using top up machines. Top up amounts of $10 for adult and $5 for child or concession are available when topping up online.

Can I use my debit card instead of Opal?

If you have an American Express, Mastercard or Visa credit or debit card or a linked device, you can use it to pay for your travel by tapping on and tapping off at Opal readers. Just look for the contactless payment symbol . Contactless payments are available on all public transport in the Opal network.

Can I top up my Opal card at seven eleven?

“Customers can now visit 1,000 retailers to get their Opal card, including all 200 7Eleven stores across Greater Sydney, newsagents, petrol stations and local corner stores,” Ms Berejiklian said. Over the coming months, the number of retailers offering Opal is expected to increase significantly.

Can you top up Opal card at Coles?

You can now top up your Opal card at Coles World Square. You can now top up your Opal card at Coles World Square.

How do I know if I tapped on Opal?

An Opal card reader shows your card balance when you tap on or off. You can also check your balance at a top up machine or an Opal retailer, if you’re a registered user, you can also log in to your account or if unregistered, use your Opal card number.

Is the Opal card being phased out?

Bye-Bye Opal Card: Sydney’s Transport Network Has Officially Gone Contactless. Transport NSW’s contactless payment scheme – which allows you to tap onto public transport with a credit or debit card, as well as smart devices linked to those cards – has finally rolled out across the entire Sydney network.

Can two people use same Opal card?

Multiple use not permitted: You can only use an Opal Card for one trip at a time. You must not tap on twice with the same Opal Card in order to pay for another person’s trip.

What happens if you don’t tap off Opal?

What’s the minimum Opal balance?

If you do not tap on, you may be fined for travelling without a valid ticket. If you tap on at the beginning and then forget to tap off at the end of your trip, you will be charged the default fare for an incomplete trip. Incomplete trips are not counted towards the Weekly Travel Reward on your Opal card.

What happens if I don’t tap in but tap out?

Is there a daily limit on Opal card?

For Adult Opal cards the minimum balance is $10, and for all other Opal cards the minimum balance is $5. You will need to register your Opal card by creating an account. You can then setup auto top up by adding a credit or debit card to your new account.

Is it cheaper to use an Opal card?

If you don’t touch in and out, we can’t tell where you’ve travelled from or to, so your journey will be incomplete.

Why does my Opal card say not valid?

Daily, Weekly and Weekend Caps

With an Adult Opal card you can travel as much as you want on metro, train, bus, ferry and light rail services within the Opal network and you never pay more than $16.30 a day, $50 a week or $8.15 on Saturdays, Sundays and public holidays.

Who owns Opal?

Opal is cheaper. using the Opal card gives you a discount on the full fare. using a credit card means you are charged the full fare.

Can you use student Opal card on weekend?

This means there is an issue with the card, or a device linked the card you are trying to use. You will see a ‘card not valid’ message with an error number on the Opal reader. You will need to use an Opal card, a different payment card or purchase a single trip ticket to be able to travel immediately.

Is Opal card cheaper than single ticket?

Transport for NSW