How do I contact Resy support?

Contact
  1. General inquiries and customer support: info@resy.com.
  2. Media inquiries: press@resy.com.
  3. Partnership inquiries: partnerships@resy.com.

How do I cancel my online reservation on Resy?

How to Disable Online Booking for an Entire Shift
  1. Navigate to Reservation List under “Booked”
  2. Tap the word “ONLINE” next to “Bookings”
  3. Toggle OFF “Bookable Online”
  4. Tap “Save”

How do I check my reservation on Resy?

Look at the Booked list on the left-hand side of your screen. Reservations can be sorted by time, party size, name, table number, status, and date created. You can search for reservations using the search bar up top.

Who owns Resy?

How do you edit Resy?

Resy/Parent organizations

How do I change my floor plan on Resy?

Edit Availability for a Recurring Base Shift
  1. Visit the Resy Dashboard.
  2. Click the graph icon in the top left corner.
  3. Select ‘Service’.
  4. Choose the ‘Shift Settings’ tab.
  5. Click the three dots icon next to the shift you’d like to edit and choose ‘Edit’.
  6. Click ‘Step 3 Availability’ on the left hand side of the shift editor.

How does Resy make money?

Click on the top left corner icon > Service > Shift Settings tab. Click the three dots on the top right corner of the shift you wish to edit and select ‘Edit Shift’ Select Step 2: Service Settings > Floor Plans. Click Edit next to Active Floor Plans.

How much is Resy worth?

Reservation services like Tock, OpenTable, Yelp, and Resy are big business, and make their money by charging restaurants to use the software. Diners use them to book available tables, and restaurants also use them to manage their dining rooms’ floor plan and record notes about customers.

Is Resy secure?

To date, Resy has raised a total of $45 million, at a valuation of more than $53 million, from investors including Airbnb and Danny Meyer’s Union Square Hospitality Group.

What are the benefits of Resy?

Resy is quiet safe to use but use with caution.

How much does Tock cost per month?

Intro to OpenTable vs Resy

OpenTable and Resy are software companies that sell both reservation and table management systems to restaurants. These types of systems help restaurants manage their reservations, keep track of guests and manage their floor plan during service as guests arrive.

What is a Resy Select Member?

Restaurant Reservation Systems Overview
Platform >> Resy Tock
Pricing (monthly) $89 – $899 $199 – $699
Online reservation
Table management
Pre-payments
Sep 23, 2020

What does red mean on Resy?

Called Resy Select, it grants a small group of “power” users (in Resy parlance) access to exclusive tables at hot restaurants. The company, which says it has 4,000 restaurant partners across 154 U.S. cities and 10 countries, is eschewing a traditional points system for something more opaque.

How does Resy notify?

Allergy: appear with a red outline. • Channel: only guests with a channeled tag will have access to reservations in that channel (an allergy tag cannot be a channel).

How do I remove a credit card from RESY?

Clicking the Notify button next to any restaurant instantly signs you up for a one-time push notification. Should a table become available that matches your date and party size request, you’ll literally be the first to know. Of course, real-time booking remains, and will always be, the core of what we do.

Why is RESY asking for my credit card?

Tap on ‘Book without payment’ to continue. If the guest already has a credit card associated with their profile, deselect the credit card first and then tap on the green ‘Reserve‘ button. To deselect the card, tap on the number in the bottom right hand corner.

Is a gold Amex card worth it?

Certain Restaurants may require you to provide your payment information ahead of time, including where (i) the Restaurant requires prepayment of bills; (ii) the Restaurant charges a cancellation fee; or (iii) the Restaurant otherwise requires a credit card on file in order to place a reservation.