How can I change my country in Souq?

Click on the option My Addresses from the drop-down menu. 4. Select the checkbox against the corresponding address you want to use as Primary Address to successfully apply the changes.

How do I add an account to Souq bank?

If your bank account details are not saved in your account, add the details including Bank Name, Name of account holder, Account number, Branch name & IBAN and click on ‘Save‘. Choose the option of ‘Fixed Amount Withdrawal’ to transfer all available funds or enter the desired amount manually.

How can I check my Souq balance?

Log in to your Souq.com Account through an internet browser (Google Chrome, Mozilla Firefox, Safari, Internet Explorer, etc.) Click on your name displayed on the top right-hand corner of the page. Click on Account Summary option from the drop-down menu. You can view the amount under the “Available Balance” tab.

How do I contact Souq?

1 – Call our customer support number (+2)19932 or contact us. 2 – An email will be sent containing a pre-paid shipping label for you to print and attach to the package. A pick-up will be scheduled by one of our courier services.

How can I get refund from Souq com?

How does Return Policy Work?
  1. 1- Initiate A Return. Via My Orders page/screen click on Return Item.
  2. 2- Schedule Pick-up. A pick-up will be scheduled by one of our courier services.
  3. 3- Return The Item. Pack the item in its original state and packaging.
  4. 4- Refund Processed.

How do I stop Souq emails?

Change Account Settings
  1. Log in to your Souq.com account.
  2. Click on your name displayed on the top right hand corner of the page.
  3. Click on the Account Settings option from the drop-down menu. Account settings.
  4. You will see “Edit” button against your name, email address and password. •

Can I cancel my order on Souq com?

To cancel items, follow the below steps: Go to My Orders. Locate the order you wish to cancel. Click “I NO LONGER WANT THIS ITEM” against the item you wish to cancel.

Is Saudi Souq legit?

Souq is considered to have the one among the best online portal platform when compared to other competitors in the same segment. So, overall, Souq is entirely legit.