Can 111 refer you to a GP?

NHS 111 is much more than a helpline – if you’re worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one.

What happens when ring 111?

111 is a free number to call when you have an urgent healthcare need that isn’t a life-threatening situation. Following a short assessment NHS 111 will direct you to the right service, at the right time and as close to your home as possible. … The service is available 24 hours a day, 365 days a year.

What happens when you phone NHS 111?

When you call 111, you will speak to an adviser from the NHS 111 team. The team has trained advisers and nurses who can help you. They will ask you questions to find out what help you need. An adviser is someone who can give you medical advice and help.

What happens if you don’t answer a 111 call?

Did you call 111 again? If they still haven’t called you back yet, call them on 111. I’ve done this before. I got told they will call 3 times and if you don’t answer on the third they will remove you from the list and you will need to call back again.

What is 111 in the UK?

111 online can tell you:

where to get an emergency supply of your prescribed medicine. how to get a repeat prescription.

Do GP do home visits?

Home Visit GP – London

Experienced private GPs can visit you at your home, hotel or office. You can choose a time or ask for the doctor to attend as soon as possible.

Do doctors ring back if you miss the call?

What if the doctor rings me back and I miss the call? If you miss a phone call the doctor will attempt to contact you three times in total. If you are concerned that the doctor has not rung please ring us back to check in case we have the wrong number.

What if you miss a call from GP?

The date and time of your failure to respond to a call will be recorded in your clinical record. In summary the GP or Nurse will call you twice, if you miss both calls it will be your responsibility to rebook another telephone triage slot.

Can I ask 111 for advice?

NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health. 24 hours a day, 7 days a week.

How long does a GP call back take?

The doctor or nurse will deal with the most urgent calls first and will aim to telephone back within 20 minutes for urgent calls and within 1 hour for all other calls. If the person gets worse it is very important that you telephone back and let us know.

How long does it take to get a call back from doctor?

If you don’t hear back from your healthcare provider within two working days, Beck suggests calling or emailing again. In her experience, reaching out to someone else in the practice, such as another doctor, a physician’s assistant or the practice manager, will expedite the response time.

What happens if you miss a GP appointment UK?

The first time a patient fails to attend a booked appointment we will send them a DNA (did not attend) letter reminding them that in future they must cancel appointments if they are unable to attend. After three failure to attend letters we will consider advising you to register with another surgery.

How long is the wait on 111?

What if I can’t contact NHS 111? 91% of calls to NHS 111 are answered within 60 seconds. You can also use NHS 111 online. If you have an emergency, you should call 999 or go straight to your Emergency Department.

How long is the 111 wait time?

NHS England data shows it took an average of 82 seconds, or around one and a half minutes, for South East London 111 helpline operators to answer calls from people seeking medical help in September – 19 times longer than in April (four seconds).

Why is it so difficult to get a GP appointment?

The core issue is the shortage of GPs. As more GPs retire or leave their jobs this leads to more pressure on the GPs who are left. The increased workload then burns out the current GPs who then start eyeing the door also.

Why does 111 take so long?

The 111 callback service is very busy. You might have to wait longer to get a call. If you have booked a callback, it is in the queue. The time you will wait is based on the symptoms you told us about.

How long does a 111 ambulance take?

It should take 8 minutes for the ambulance to arrive if the call is life threatening or an emergency. Ambulance services often send more than one vehicle to try to meet the 8 minute target.

Can I get antibiotics from 111?

Visit your nearest pharmacy and the pharmacist can supply you with your medication under certain conditions. Call 111 or use an out-of-hours service if you are in need of medication in an emergency and you are unable to see your GP.