If you are using eBay, then you will know that many times items are not as desired, as with any shopping, and you might want a refund on it.

Refund on eBay Postage

To know more about this matter, which may be new for many, here is a community discussion on eBay on the same topic.

  • The postage cost refers to the additional cost you put into in returning the item. In this case, once the seller receives the item, you get back the ‘Original Price + Original Postage’ change back to you.
  • You have to re-print the postage from eBay in case you make a mistake, and this can’t be counted unless verified.
  • To void a shipping label, you have to log into your eBay account on its website. Go to ‘My eBay>Sold’ and on the left side. Then, click on ‘More’ and view your order details.
  • There you can find and click on ‘Void Shipping Label’ near the bottom of the order.

Refund on eBay Gift Card

When you make purchases using prepaid gift cards, and you wish to have a refund, how do you go about it? When eBay offers several ways of making payments, it becomes a hurdle for undoing anything like a payment.

  • It happens that you have to have your ‘Original Receipt’ to begin any kind of settlement.
  • Usually, even if you paid through the gift card, the seller might just repay or refund via PayPal, which is more convenient.

Refund on eBay through PayPal

When you are trying to get a refund using PayPal – https://www.paypal.com/, most of the time, they give you a voucher which doesn’t work with eBay. And, this can be an issue.

  • You can go to your PayPal and check for ‘Recent Activity’ to find the transaction that was made to eBay.
  • Click on the ‘Details’ and open your ‘Transaction Page’, and there you can click on ‘Refund Payment’ which appears at the end of this page.
  • If the item hasn’t arrived or is as described, you can file for a return from eBay, by going to your order and then follow the steps to ‘Make a Return’. There, you can select your mode of payment like PayPal.

TIPS

One of the policies of eBay is that unless the product is damaged during transit or the seller is at fault, the buyer usually pays for the return postage.

How do I request a refund on eBay?

Here is the how-to:
  1. Go to your My eBay Purchase history.
  2. In the drop-down menu, find the item you want the refund for.
  3. Select Return or Item not received (within 30 days of delivery)
  4. Confirm that this is the item in question.
  5. Click on Resolve a Problem.
  6. Answer the questions to get a link to request the refund.

What happens if eBay seller doesn’t refund?

If we determine that the seller did not meet their return requirements: The buyer will receive a refund for the full cost of the item and original shipping, and. The seller will be required to reimburse eBay for the amount of the refund, and.

Will eBay give me a refund?

If you haven’t received your item, or the item is not as described, we’ll refund your purchase price plus original shipping on virtually all items. The eBay Money Back Guarantee is automatically included with the purchase of virtually every item on eBay.com.

How do I get a refund from eBay without returning?

If you don’t respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. Here are your response options: Accept the return: The buyer will send the item back to you for a full refund, including the original shipping cost.

How long does an eBay refund take?

Get your refund

It usually takes 3 to 5 business days for a PayPal refund to go through. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider. You can check on your refund in your Purchase history – opens in new window or tab.

Why won’t my eBay refund go through?

You have to have enough cleared funds in your Pay Pal account to cover the refund. If you don’t have enough, you’ll have to transfer enough funds to your Pay Pal account to cover the refund.

Why does an eBay refund take so long?

Your refund might also say it’s a Temporary hold. This means the seller issued the refund before your original payment cleared, so it could just take a few extra days before you get your refund.

Why does PayPal take 30 days to refund?

How your PayPal payment was funded determines how your refund is returned: If your payment came from your card, it will be refunded to that card. Depending on your card issuer, it may take up to 30 days to complete a refund. If your payment came from your bank account, it will be refunded to that bank account.

How long do PayPal refunds take to clear?

Time taken to process a PayPal refund

For payments taken from a bank account or PayPal balance, money will be refunded back into the customer’s PayPal balance. Typically, refunds will be completed within three to five days, but may appear instantly as ‘Pending’ in your customer’s PayPal account.

How long do refunds take to process?

Credit card refunds are issued back to your credit card account—you typically can’t receive your refund in other forms of payment such as cash. Refunds on credit card purchases usually take 7 days. Credit card refund times vary by merchant and bank, with some taking a few days and others taking a few months.

How long does it take PayPal to refund a Cancelled payment?

If you sent your payment using a bank account and the payment is canceled, it will be refunded to your PayPal balance. If the payment has not cleared your bank yet, please allow 3-4 business days for the money to appear in your balance.

Does PayPal get your money back?

Buyer Protection

If you receive something other than what you purchased, you may be able to get your money back from the seller. File a dispute with PayPal to have the seller make good on the transaction, and if the seller fails to do so, PayPal may refund your money.

Do PayPal refunds go back to debit card?

Debit card: your refund will go to your debit card. It may take up to 30 days for the refund amount to appear on your card statement. If the refund can’t be applied to your debit card, it’ll be sent to your PayPal account.

Why can’t I issue a refund on PayPal?

‘ we’ll always attempt the refund using money from your PayPal account balance. If you don’t have enough money in your PayPal balance to cover the payment, we’ll try to use a confirmed bank account. It’s not possible to issue a refund using your card.

Can you issue a refund on PayPal app?

Select the payment you want to refund. Click Issue a refund. Under “Total Refund Amount,” enter the amount you want to refund. You may have the option to refund a partial amount of the payment.

How do I get a refund on PayPal?

You can request a refund of a completed payment by sending the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. You can request a refund up to 180 days after you pay for your item.

How do I refund a hold on PayPal?

What you will need to do is go to the Resolution Center in your PayPal account and respond by selecting you want to refund the payment. This will refund the held payment back to the buyer. The case will then be resolved and closed.

Why do PayPal hold refunds?

The reason the payment to your seller completes instantly is because PayPal fund this on your behalf and wait for your bank transaction to clear. If you’re refunded before the transfer completes, the refund is placed on hold to make sure the original transfer clears from your bank.