What to do when phone is not working properly?

What to do if your phone won’t turn on
  1. Restart the phone. The problem could be that your phone is frozen. …
  2. Charge the battery. Plugging in your phone for 15–25 minutes may do the trick. …
  3. Enable Safe Mode. …
  4. Check for damage. …
  5. Perform a factory reset.

How do I make my phone work again?

How do I troubleshoot my Android phone?

General troubleshooting tips for Android devices
  1. Restart your device. It might sound simple, but sometimes that’s all it takes to fix a bad connection.
  2. If restarting doesn’t work, switch between Wi-Fi and mobile data: Open your Settings app and tap Network & internet or Connections. …
  3. Try the troubleshooting steps below.

What causes phone failure?

The most common cause is an unresponsive app which is taking up more memory than expected. Another possible reason is the age of your phone’s hardware. The older it is, the more likely it will slow down as it copes with more advanced OS and apps. … Clearing your phone’s cache and memory data can also help.

What are the most common phone repair?

What are the Most Common Smartphone Repairs?
  • The Screen. We know our phones are expensive mobile computers packed with fragile miniature technology, but the most common feature on your phone that requires repair is the screen. …
  • Water Damage. It happens and it’s not always fixable. …
  • Home Button. …
  • Damaged Charging Ports.

What is wrong with Android phones?

1. Most phones are slow to get updates and bug fixes. Fragmentation is a notoriously big problem for the Android operating system. … Additionally, many new apps require a recent version of Android, which leaves users with older phones and older versions of Android without the latest software.

Why my phone screen is not working?

Reboot Your Phone

Restarting your phone shuts down and refreshes all background services, which could have crashed and led to your issue. Press and hold the Power button to display the power menu, then tap Restart if you’re able.

What can damage a phone?

5 Ways To Damage Your Phone
  • TOO MUCH HEAT. You know how the saying goes “if you can’t stand the heat, then get out of the kitchen”? …
  • GET IT WET. Whether you drop your phone in the toilet, a puddle of rain or just spill water on top, the chances are – that’ll cost you. …
  • INFECT IT. …
  • DROPPING IT. …
  • EXHAUSTING THE BATTERY.

How can I reboot my Android?

Android users:
  1. Press and hold the “Power” button until you see the “Options” menu.
  2. Select either “Restart” or “Power off”. If you choose “Power off”, you can turn your device back on again by pressing and holding the “Power” button.

How do I restart my phone when the screen isnt working?

Restart your phone

If your phone is frozen with the screen on, hold down the power button for about 30 seconds to restart.

How do I know if my phone screen is damaged?

To cycle between colors, simply tap anywhere on the screen of your device and its color will change to the next one. Look out for deceased and stuck pixels. If you see any black (or any other color) square dot on your screen as you change it from one solid color to another, then you’re Android has a deceased or a stuck pixel.

How do I reset my phone without losing data?

Open Settings and then choose System, Advanced, Reset options, and Delete all data (factory reset). Android will then show you an overview of the data you’re about to wipe. Tap Erase all data, enter the lock screen PIN code, then tap Erase all data again to start the reset process.

Does reboot delete everything?

It will not remove the device’s operating system (iOS, Android, Windows Phone) but will go back to its original set of apps and settings. Also, resetting it doesn’t harm your phone, even if you end up doing it multiple times.

Is reboot and restart same?

Reboot, restart, power cycle, and soft reset all mean the same thing. … In more technical words, to reboot or restart something means to cycle the power state. When you turn the device off, it’s not receiving power. When it’s turned back on, it is getting power.

What do you lose when you reset your phone?

A factory data reset erases your data from the phone. While data stored in your Google Account can be restored, all apps and their data will be uninstalled.
…
Important: A factory reset erases all your data from your phone.
  1. Open your phone’s Settings app.
  2. Tap Accounts. …
  3. You’ll find a Google Account username.

What does soft reset do?

A soft reset is a restart of a device, such as a smartphone, tablet, laptop or personal computer (PC). The action closes applications and clears any data in RAM (random access memory). Unsaved data in current use may be lost but data stored on the hard drive, applications and settings are not affected.

Do you lose pictures when you factory reset your phone?

4 Answers. If you do a factory reset, your SD card will not be touched. Your pics, etc will all stay put.

How do I reset my phone to factory settings?

How to perform Factory Reset on Android smartphone?
  1. Tap Settings.
  2. Tap General & Backup and reset.
  3. Tap Factory data reset.
  4. Tap Reset device.
  5. Tap Delete all.