How do I find my AKO username?

Forgotten Username

If you have forgotten your username the portal has a function to remind you. Go to the portion of the portal where you would log in with your username and password and you should see the link that says “Remind Me” just above the upper right corner of the username box.

How do I find my AKO username and password?

Go to https://www.hrc.army.mil/ Click on ‘My Records’ Notice the AKO Login box, enter your AKO username and password, click Login.

How do I reactivate my AKO account?

If you retired from the Army but have returned in a new position that will again allow you to have a full Army account, you can reactivate your account by locating the AKO username of your temporary sponsor and contact the AKO Help Desk.

How do I get my AKO email?

Accessing Enterprise Email (OWA)

Open a web browser and go to: https://web.mail.mil You will see the following screen informing you that you are accessing a U.S. Government Information System. Click “I Accept”. When prompted, be sure to select only your DOD EMAIL certificate. Click “OK”.

Where can I find my Army profile?

The profile packet and other useful information can be found at https://www.milsuite.mil/book/groups/ar-mmc. All questions should be directed to the AR-MMC at 910-771-5175 or usarmy.usarc.usarc-hq.mbx.armmc@army.mil.

What replaced AKO for the Army?

“EC2M is also replacing the AKO Single Sign-On service with Enterprise Access Management Service (EAMS-A),” according to Army officials with Program Executive Office Enterprise Information Services.

What is AKO ID?

Army Knowledge Online (AKO) is the U.S. Army’s main Intranet. … Registering for an AKO account is mandatory upon enlistment in the army. AKO access follows DoD security policy and requires a strong password or combination of a Common Access Card (CAC) smart card and personal identification number (PIN).

Why can’t I log into AKO?

Go to Tools > Internet Options> Advanced Tab. c. Scroll down to the Security section and ensure that the Use TLS 1.0 option is checked, then click OK. If the issue persists, then get in touch with the site administrators for further assistance.

How do I find my Army email?

A: To view your Primary Personnel Email Address, go to the My Profile page. You’ll find your email address on your work tab, such as CIV, CTR, or MIL.

Can you access AKO without a CAC card?

Click the “I Accept” button on the warning box. Select “Register without a CAC”. Type your social security number in the box and click next.

Is Army AKO gone?

(Jan. 25, 2019) — Contrary to popular belief, Army Knowledge Online (AKO) is NOT going away — it is modernizing and upgrading, with new and improved features to accommodate today’s Army. … EC2M is the product office charged with implementing AKO 2.0.

Can I access AKO from home?

Making your home computer ready to log in to Enterprise Email, the AKO/DKO portal, or any other CAC-required sites is easy. If you have a newer Windows-based computer and a newer Common Access Card it might be as easy as just plugging in the CAC reader!

Is AKO retired?

The Army’s web portal “Army Knowledge Online” — better known as “AKO” — has been available to retirees and family members for many years now. However, the Army is transitioning to a more secure enterprise network for business users — Soldiers, Army civilians and contractors.

Why did Army get rid of AKO?

AKO got started in the late 1990s as a source of online information and collaboration tools for Army personnel. … AKO email addresses had been used when soldiers were changing locations, but DEE accounts will stay with soldiers throughout their careers, thus eliminating the need for AKO email, the Army said.

Is AKO going away?

Contrary to popular belief, Army Knowledge Online (AKO) is NOT going away — it is modernizing and upgrading, with new and improved features to accommodate today’s Army.

What is my Army email password?

If you have forgotten your password, simply enter your e-mail address in the space provided. Remember to enter the same e-mail address that you supplied during registration. An e-mail containing your password will be sent to this address.

How do I reset my AKO password?

Reset Your Password After Logging In
  1. Log into your AKO/DKO account.
  2. CLICK on the “My Account” tab.
  3. CLICK on “Change Password”

What replaced Army AKO 2021?

“EC2M is also replacing the AKO Single Sign-On service with Enterprise Access Management Service (EAMS-A),” according to Army officials with Program Executive Office Enterprise Information Services.

How do I log into my new AKO?

How To Login to AKO/DKO with your CAC:
  1. Click ‘I Accept’ button.
  2. Click the ‘CAC/PIV Login’ button.
  3. Select your ID certificate, if requested. This can be identified by your CAC username: LAST. …
  4. Click ‘OK’.
  5. Enter your CAC PIN. …
  6. The system will validate your ID certificate and log you into the AKO/DKO portal.

What is the Army email format?

U.S. Army uses these email formats.
U.S. Army’s Email Format
(firstname).(lastname) john.doe@company.com
(f)(lastname) jdoe@company.com
(firstname)(lastname) johndoe@company.com
(firstname)_(lastname) john_doe@company.com