Why does my Brother printer say there is a paper jam when there isn t?

The message Paper Jam may appear on the display if the Brother machine is not feeding paper correctly, paper scraps have become stuck in the print head path, the paper is not loaded properly in the paper tray, the jam clear cover located in the back of the machine, is not installed properly or the PE Actuator is …

Why is my printer saying paper jam but there is no jammed paper?

Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.

How do you clear a paper jam status?

Solution one: Clear the paper jam
  1. Step one: Remove any loose paper. Remove any loose sheets of paper from the input tray and the output tray. …
  2. Step two: Clear the paper jam from the rear of the product. …
  3. Step three: Open the cartridge access door, and then clear the jam. …
  4. Step four: Print a printer status report.

How do I clear my back jam?

FAQs & Troubleshooting
  1. Open the back cover.
  2. Pull the blue tabs at the left and right sides toward you to release the fuser cover. HOT SURFACE. …
  3. Use both hands to gently pull the jammed paper out of the fuser unit.
  4. Close the fuser cover. …
  5. Close the back cover until it locks in the closed position.

What to do when your printer says there is no paper but there is?

If you keep on getting error messages saying there is no paper in the printer, check the paper rollers and clean any specks of dust or debris. Also, make sure the paper stack is not wrinkled or bent. Take out the stack of paper and push the tray back in. Take it out again and put back the paper.

How do I clear my printer jam?