How to Close Etsy Shop: Temporary or Definitive

If you think that perhaps closing your Etsy shop isn’t your thing, then you can close it anytime you feel like. Immediately you close it, all your listings will disappear, and no one can see them anymore. In case someone tries to check on your shop, he will be redirected to see your profile. Furthermore, the person will only see a “Page Not Found” when trying to view your listings.

However, closing your Etsy shop is easier said than done and for the process to be successful, simply follow these steps:

How to Close and Open Etsy Shop

Start by visiting the Etsy Sign In page then log in using the credentials linked with your account.
Tap on “your account link” on the top corner of the Etsy page.
Then under the Shop Settings found on the left area of the page, tap the options link.
Having done that, hit on the close shop tab. doing this opens the “Close Your Shop page.”
Next, tap on the Close Shop button. Immediately Etsy will prompt you to make a confirmation concerning the closure.
Again click the Close Shop button. Etsy will close your shop. This will take about 30 minutes or more for the whole process to be successful. Remember, your account will now be for purchases only.
You can’t close your Etsy shop account when there are any outstanding fees or open non-deliveries. If you can’t access this feature on your Etsy account, then visit the Etsy contact page to get help concerning your problem from Etsy.

Voila! That’s how to close the Etsy account. But you can also open an Etsy shop account after closing. To do that, follow the steps below:

Visit etsy.com, then hit on Your Account on the Etsy page. Alternatively, you can hit on your shop name on the Shop Manager.
After that, tap Sign out.
Then again hit on Sign in.
With that done, click on Register.
Type an email address that you wish, type your name then create a password. After that, tap on Register.
Tap Sell on Etsy
Then finally click on Open your Etsy shop.

How to Close Etsy Shop on Vacation

Vacations are essential in making you relieve stress and have some rest; in other words, vacations boost creativity, which is essential when the Etsy shop depends on your ability to be creative.

The critical thing towards receiving the best out of a vacation is putting aside your commitments while you are far. The good news is, Etsy allows you to set the Etsy shop on a vacation mode, but all your listings won’t be available to people trying to visit your shop.

Follow these steps to close your Etsy shop on vacation:

Visit the Etsy page, then under your account, tap on Your Shop button that is displayed on top of the Etsy page.
Having done that, hit on the Vacation Mode tab, and doing this opens the Vacation Mode page.
On the page, tap on “Your Shop Is on Vacation” button beneath the Vacation Mode.
Add the text you wish—the period under which you’ll be away, and the day you’ll be back. Do this on the Vacation Announcement field. This information will replace your Etsy shop announcement.
Then in the conversation Auto-Reply field, write the message that you wish your customers to get if they visit your shop when you are far.
Then hit on the Save button.
Finally, Etsy will place your shop on Vacation Mode.

Closing your shop on Vacation mode will let you put the shop on hold for some time and its essential when:

You are sick or traveling
You want a quick break to be on the same line with up to date order.
Emergencies that make you unable to manage the shop arise.
You can’t run the shop temporarily.

However, you can also set an auto-reply system that shall be sent to respond to any messages you get when you close your shop on vacation.

How to Close Your Etsy Shop Temporary

There are three options you can use to close your Etsy shop temporarily.

Deactivate The Current Listings

To cancel all your current listings, move to listings. After that, navigate to the Listing Manager on your Etsy administration area. Once you are prepared to reactivate the listings, reactivate them on the Listing Manager. You won’t pay for reactivating listings since they won’t expire when they are deactivated.

Furthermore, you can change your profile picture and the shop header to show that you’ve closed and you’ll open the shop on a certain date.

Place It On A Vacation Mode

If you want to place your Etsy shop on a vacation mode:

Go to Shop Settings, then options. After that, click on the Vacation mode button. Doing this allows you to fix a temporary Shop Announcement with an auto responder to assist in responding to all the messages. Visit the Etsy page to reopen it once more.

Leave The Shop Then Change The Shipping Time To A Later Date

If probably you’ll have easy access to Etsy messages, make sure you change the shipping sessions to a date that you’ll be back to your shop. Also, it’s a nice idea to update the shop’s profile and header to alert people that you are far until a further date.

You can also give your customers a coupon code to appreciate them for their patience. Doing this will help you get more orders.

Can you temporarily close Etsy shop?

Place your shop on vacation mode.

You can place your Etsy shop in true vacation mode by going to Shop Settings, Options, then the vacation mode tab. This will allow you to enter a temporary Shop Announcement and an autoresponder to reply to incoming messages.

Why can’t I close my Etsy account?

If you don’t see the Close Account button, you may have an amount due on your statement or an open case reported in your shop. As soon as you settle your payment account and/or resolve your open cases, you’ll be able to close your account.

How do I close my Etsy store on my phone?

How to close your Etsy shop

Click the “Shop Manager” icon at the top-right of the screen.
Click “Settings,” then “Options.”
Navigate to the “Close Shop” tab, then click “Close Shop.”
Click on your account icon at the top-right of the screen, then click “Account settings.”
Click “Close Account.”

What does it mean if an Etsy shop is closed?

If your shop is closed or suspended, Etsy expects you to resolve any open orders. Depending on the situation your shop is in, you must either issue buyers a full refund or fulfill your orders.

Can you get scammed on Etsy?

These scammers typically create multiple accounts on Etsy and send the same message to different sellers with little or no personalization. Scammers target sellers who list high-priced items in their shop and have fewer sales.

Will Etsy refund money?

If you use Etsy Payments, you can issue a refund after the payment is processed, and before 180 days after the payment is processed. If you refund a buyer through another method after 180 days have passed since the date of the transaction, Etsy won’t refund your seller fees.

What happens if Etsy seller won’t refund?

To request a refund, contact the shop:

Sign in to Etsy.com and go to Your account.
Go to Purchases and reviews.
Select Help with order next to the order you’re interested in.
Select Message Seller.
In the text box that appears, let the seller know that you’d like a refund.
Select the arrow icon or Enter to send.

Can you dispute an Etsy order?

Opening a Case. If you‘re looking to return an item or get a refund from an order on Etsy, the first thing to do is contact the seller directly. You can only use one method of dispute resolution against sellers on Etsy. If you have filed a chargeback with your credit card company, you cannot also file a case.

How long does it take Etsy to refund?

Once the seller issues your refund, it can take 2-5 business days to appear in your original payment method. Refunds issued to non-US payment methods can take up to 30 days to appear.

Who pays for return shipping on Etsy?

You have to allow returns and refund in full when you get the item back. Since your policies do not state that the buyer is responsible for return shipping then you need to pay it if you want the item returned when you refund.

What do I do if I never received my Etsy order?

If your order is Not Shipped yet, you can contact the seller to check in on the order. A case is a formal way to file a complaint against a shop. You can open a case after the date when your order should arrive. To start a case, choose Help with order next to the order on your Purchases page.

Do I have to refund shipping on Etsy?

The short answer is make sure you have updated your policies to state where a buyer can go to tabulate VAT/GST/Customs Fees. Make sure your policies state that the buyer is responsible for the same.

Can you refuse a refund on Etsy?

To refuse service to a buyer, simply use an Etsy convo to politely inform the buyer that you won’t be able to send the item she purchased. Then take the necessary steps to cancel the sale and refund the buyer’s money.

Is Etsy trustworthy?

Etsy.com has been on the web since 2005 and currently has 2.3 million active sellers and 42.7 million active buyers. The site offers over 60 million items for sale. In answering the question, “Is Etsy legit?” the answer is, yes. Etsy is a legit website.

Does a full refund include shipping?

Do you refund the original shipping charge on returns or just the product cost? If i make a mistake, i refund everything. if it is a discretionary return, you can simply say that you will issue a refund upon return of the item, and don’t even get into the discussion about shipping refunds unless the buyer brings it up.

What does return shipping cost will be deducted from your refund mean?

Return Shipping Costs

If you return an item using a paid method, we’ll deduct the cost of return shipping and restocking fees from your refund. If the return is the result of an Amazon error, we’ll refund your return shipping costs up to a maximum amount.

What does return shipping cost will be deducted from your refund?

If you return an item using the return label provided in the Returns Center and the reason for return isn’t a result of an Amazon.com error, the cost of return shipping will be deducted from your refund. You’ll be charged a single flat fee for each return shipment, plus a smaller fee for each item in that shipment.

Why do I have to pay for return shipping?

A return shipping label is a pre-paid, pre-addressed postage label that enables customers to return purchased goods back to the seller. When using return shipping labels, customers do not need to add postage since the product seller has already included shipping fees on the shipping label.