How can I talk to lazada customer care?

Here’s how you can do it in 4 easy steps!
  1. Go to sellercenter.lazada.com.ph.
  2. Click on your shop name and choose Help Center from the menu, or.
  3. Click Help Centre on the site footer.
  4. Click on the Contact Us to initiate chat with an agent.

How can I communicate with lazada?

You can go to the Product Page and initiate the chat with Seller by clicking on the ‘Chat’ button. Click this button to access the chat section and you may type in your inquiry to the Seller (Image 1).

How do I contact lazada Philippines?

You can also contact us on our hotline at (02) 7795 8900, available daily, 8AM-8PM (except on holidays).

How can I email to lazada?

How do I register for a Lazada account?
  1. Click on LOGIN / SIGNUP.
  2. Click Sign up now.
  3. Go to https://member.lazada.com.ph/user/register or click on “SIGNUP” in the top right corner of the page.
  4. Fill in the required details. You can choose to sign up with email or via Facebook and Google+.

How can I complain to lazada seller?

How do I report a Seller and Product?
  1. You may report a Seller or Product when you click on the ‘Notification’ icon at the right top of the Seller’s homepage or Product’s homepage.
  2. Click ‘Feedback’ on the dropdown menu.
  3. Next, type your message and attach any document that may support your report.

Will lazada call before delivery?

Can I receive a call before delivery? Couriers may contact you when they are on their way to deliver to your shipping address. To know when you should expect a call, please turn on your Orders and Logistics notifications in the Lazada App so you will be notified when your order is out for delivery.

Can you have 2 lazada accounts?

Therefore, only one Lazada Wallet Account can be activated per user.

How can I recover my lazada account?

I forgot my password or I cannot log in to my account, what should I do?
  1. Click on “Forgot Password”
  2. Input your Lazada registered phone number or email address and click on “Submit” We will send a link to your email address that will enable you to create your new password.
  3. In the app, you may also go to SMS tab.

How can I activate lazada wallet?

Step 1: On your Lazada App, click on the ‘Wallet’ button and then click the ‘Activate My Wallet’ button at the ‘My Wallet’ page to proceed. Step 2: Enter your mobile number at the required space and click the ‘GET CODE’ button.

Can I share Lazada wallet?

Lazada Wallet balance is non-transferable.

What is Lazada voucher code?

Vouchers that are automatically applied to your order after you have selected a payment method. Vouchers appear through the following: Voucher codes- This type of voucher code must be entered in the Voucher Code box at the checkout page for you to avail of the discount.

How can I activate my Lazada account?

To activate your Lazada Wallet, follow the following instructions:
  1. Login to your account.
  2. When using mobile, click on Account > Lazada Wallet. When using a desktop, click here.
  3. Click on Activate My Wallet.
  4. Enter your active mobile phone number. Click on “Send Code” to receive a one-time SMS code.

Will lazada wallet expire?

Your Lazada Wallet Top-Up funds don’t expire.

You can request another voucher, sure, but then you’ll have to follow through the cut-off times and contend with the set disbursal time. Now you can withdraw your credit limit to your e-wallet anytime you want and wait for a sale.

How do I redeem my Lazada rebate?

Rebates can only be used for purchases in the Lazada Platform.

Activate your Lazada Wallet by:

  1. Open Lazada Wallet and click ‘Activate My Wallet’,
  2. Enter mobile number to receive one-time PIN (OTP),
  3. Input OTP to verify and activate account;

What is Lazada Topup?

Can I cash out BillEase?

You can now top up your Lazada Wallet to pay for your purchases at 7-Eleven and 99 SPEEDMART stores! It’s very easy, check it out! Retail stores available for Lazada Wallet top up known as ‘Over the Counter’ (OTC) method.

How does lazada refund work?

The BillEase Cash Loan works just like the Wallet feature EXCEPT that it allows you to withdraw a set amount of cash limit to either your coins.ph account or your preferred bank account. Yes, that means you can turn your cash limit into actual cash and use it however you want, even outside Lazada!

How do you use a rebate?

Lazada will process your refund according to the following refund types: Refunds from canceled orders – Refund is automatically triggered once cancelation has been successfully processed. Refunds from returns – Refund is processed after Lazada has done the quality evaluation of the returned item.

What is rebate in Lazada Wallet?

How to Complete Mail In Rebates
  1. Find the Mail In Rebates That Will Get You Free and Cheap Products. Fuse / Getty Images.
  2. Purchase the Product for the Mail In Rebate.
  3. Fill Out the Mail In Rebate.
  4. Make Sure You Have Everything In Your Envelope.
  5. Beware of Mail In Rebate Deadlines.
  6. Track Your Mail In Rebates.

Does Lazada give refund?

Rebates will be the first amount to be deducted prior to your Available Balance when you pay with Lazada Wallet.

Will I get refund if I cancel Lazada order?

Lazada will process your refund according to the following refund types: 1. Refunds from cancelled orders – Refund is automatically triggered once cancelation is successfully processed.