How do I send a message to a seller on poshmark?

The main way to contact someone is to tag the person @username and write your message. My username is sfgirl2015, so someone would contact me by writing @sfgirl2015 in the message. You can do this on Meet the Posher profiles, a seller’s items, or any other listing.

How do I contact a private seller on poshmark?

The best way to privately contact someone on Poshmark is to create a bundle. The bundle can only be seen by you and the seller. Start a conversation there in the comments section. Tag the seller’s username and initiate a conversation.

How do I talk to someone at poshmark?

(650) 262-4771.

What happens if seller doesn’t ship poshmark?

After a certain number of days, Poshmark automatically refunds the buyer if the seller never ships the item using the prepaid label issued by Poshmark. Alternatively, as a buyer, you can comment on the item you purchased and ask the seller when the item will ship.

What happens if seller never ships item?

If there’s a delay shipping your order, the seller has to tell you and give you the choice of either agreeing to the delay or canceling your order for a full refund. If the seller doesn’t ship your order, it has to give you a full refund — not just a gift card or store credit.

Will poshmark automatically refund?

If no claim is made within 3 days of delivery, payment will be automatically released to the seller. Once payment has been released, all sales are final and no refunds will be provided.

Who pays for returns on poshmark?

If the return request is approved, Poshmark will send the buyer a prepaid shipping label to return the order back to the seller. Once the order is delivered back to the seller, we issue a full refund, including any shipping and tax paid, back to the buyer’s original form of payment.

What happens if poshmark suspends your account?

Suspended accounts are prohibited from using Posh Credits during suspension. Credits may expire prior to your use, cancelled at any time, or the terms of use modified, at no liability to, and under the sole discretion of Poshmark.

What happens if my poshmark package gets lost?

As long as you use the Poshmark-provided label and the package is scanned into the USPS tracking system, you will be fully covered by Poshmark should the package get lost in transit by USPS. Any orders over $400 will require a signature upon delivery to provide additional protection.

What happens if a package gets lost in the mail?

If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.

Where do I drop off my poshmark package?

Once you have packaged your sale, you can drop it in the corner mailbox (if it fits) or at the nearest Post Office.

Can you get scammed on poshmark?

When a customer doesn’t like their item they can open a case with Poshmark on the buyer. Poshmark scams may not be as easily defined as many think. However, keep in mind that Poshmark is the company, the people who buy and sell are the ones who are scamming not Poshmark.

How do I get my money back from poshmark?

In the app
  1. Select your Account Tab (@username)
  2. Select My Purchases.
  3. Select your order.
  4. Select Problems/Order Inquiry.
  5. Select Order Not as Described.
  6. Select a reason for the return.
  7. Add images that clearly depict the reason for the return and include a description of the return.
  8. Select Submit.

Do sellers rate buyers on poshmark?

No, sellers can‘t appeal ratings. We expect the Poshmark community will almost always be fair and helpful when leaving ratings. However, there may be times when a seller feels a specific rating is unfair. Their average rating will reflect the great experience they deliver to buyers.

Can you sell fake stuff on poshmark?

Nope. It is generally illegal to sell or mail fake “designer” items. Replicas can NOT be sold, even if you clearly state it’s a replica.

How do you spot a fake poshmark?

You can get an idea of a seller’s history by viewing their “about” page. You can see how many sales they’ve made and whether their buyers have left any notes. If a seller has a good rating and has made plenty of sales, it is unlikely that the items they have listed are fakes.

Do you wash clothes before selling on poshmark?

You‘ve just made a sale on Poshmark–congrats! Here is a helpful checklist to run through as you‘re shipping off your sale to ensure a successful experience for you and a delightful experience for your buyer. Clean? Make sure your item is laundered or dry cleaned and free of any odor of fragrance.

Is it cheaper to sell on eBay or poshmark?

Poshmark charges a flat fee of $2.29 for purchases under $15, or 20% for sales over $15. If you’re planning to sell more expensive items, then eBay may be the better platform as it offers a lower standard sales fee.