How do I unlock my Shipt shopper account?

Go to and select the “Log In” button.
  1. Under the email and password fields, select “Forgot password?”
  2. The Reset Password page will load.
  3. Enter your email address and then select “Reset my password!” as shown below.
  4. Follow the directions in the email.

How do I contact Target Shipt?

Contact Shipt directly at (205) 502-2500 with any questions about or issues with your Shipt membership. Target Fetch is a replenishment service that you set up through Target Fetch that provides automatic replenishment of items selected by you.

How do I cancel my Shipt shopper account?

Cancellation and Member Refunds

You may cancel your Shipt membership at any time. To cancel your membership, please access your Manage Membership page. Alternatively, you may send an email to with your full name, phone number and e-mail address and identify the nature of your request.

How do I chat with Shipt customer service?

To contact us using our Shipt app:
  1. Tap the account button in the top right corner.
  2. Select Help shown underneath your account information.
  3. Open the new tab and tap the Live Chat button in the bottom right corner, then enter your name and email address.
  4. Select Member Support, then Start Chatting.

Do you get a w2 from Shipt?

Shipt does not withhold any taxes from our shoppers’ weekly paychecks. Shipt will send a 1099 form to shoppers who earn above a certain amount at the end of the year.

How do I get a refund from Shipt?

If an item is missing, damaged, or incorrect on your order, you can request a refund within 7 days. It’s our goal to deliver the right items on time, and make your life easier. If there is an issue with an item, please tell us in the Shipt app by leaving feedback for that item.

Is Shipt worth the money?

This idea means you’re making the best use of your time. So maybe spending your time on your side hustle is better than standing around at the grocery store. But if you think outsourcing groceries is worth it to you, then Shipt is definitely worth checking out, especially if it partners with stores in your area.

Can you cash out instantly with Shipt?

The scam is made possible in part by an “instant payout” feature Shipt rolled out earlier this year. The feature allows workers to cash out their earnings within the hour. But it also enables scammers to instantly get access to workers’ funds. Previously, workers only had access to their earnings once a week.

How do I reactivate Shipt?

If you have previously canceled your subscription and decide you would like to take advantage of Shipt Everyday again, you can reactivate at any time from your Account or during checkout. Choose the Shipt Everyday option, select your payment method, and confirm.

Can I quit Shipt?

Absolutely! As an independent contractor, you have complete control over your schedule. If you want to take a break, be it for a short or long period of time, you can do that with no trouble. That flexibility is one of the many benefits of working as a Shipt Shopper!

Is Shipt customer service 24 hours?

No matter what time or day of the week you need help, Shipt customer support is available through its 24/7 live chat.

What gets you deactivated from Shipt?

“We do have written agreements with all shoppers that outline possible causes for deactivation including consistent performance issues resulting in a poor customer experience or unlawful behavior.”

Why is Shipt not working?

There may be several reasons for that: An outage that hasn’t been communicated yet via the Shipt status page. Some local issues with a small group of accounts on the service side. Technical issues on your side, or problems with your software or ISP.

Is Shipt owned by Target?

“We were excited about the opportunities in front of us as we came into 2020, and let’s be honest, in March the playbook went out the door,” said Kelly Caruso, CEO of Shipt, which Target agreed to buy in late 2017 for $550 million.

What happens if Shipt is late?

If you deliver an order late, your on time percentage will go down, and if it goes low enough, you will be asked to retrain or poasibly deactivated. You do still get paid the same amount. Also, you take a picture of the receipt and scan it into the system for the customer.

What happens if your acceptance rate is low on Shipt?

AR does not affect your offered orders currently. It used to. If your AR dropped under 80% or so, you’d get a severe reduction in the amount of offered orders. You’d have to take anything you could to get it back up and get back to normal.

Do customers get rated on Shipt?

Yes shoppers get to see the delivery address but not the name before accepting the order but there is no system for rating customers. Shipt shoppers can’t rate members but they are only able to see the address of the member who ordered before they are able to claim it.

What is a unicorn in Shipt?

Unicorn. A completed shop where everything is in stock and no substitutions are needed — a win-win for everyone!

Which is better Shipt or Instacart?

When it comes to availability and store selection, Instacart definitely has the advantage. Still, you may be able to save more money and earn more discounts through referrals with Shipt — if it’s available in your area. This is especially true if you plan on regularly ordering your groceries online.

Does Shipt pay for gas?

Does Shipt pay for the gas you use? “When you are figuring your compensation, you do need to take into account that you do not get reimbursement of any kind for your travel from Shipt, so gas and wear & tear on your car comes out of your own pocket.