How do I speak to someone at Square?

Our customer service number is 855-897-1838. Keep in mind that you’ll need your customer code when you call in. Find your customer code by signing into your Square Account and choosing the issue that best fits your question.

Does Square have live chat?

Live help, when you need it

Reach out to our team via phone, email, live chat, and social media.

How do I contact Square by email?

To get email support from your computer:
  1. Sign in and visit squareup.com/help.
  2. Click Resources > Contact and ask to speak to a representative.

How do I contact Square UK?

0800 098 8008

On Square Support Centre, click Resources > Contact and select the topic that matches your enquiry. If you have an issue that isn’t listed, click Other. If you can’t find your solution, select I Still Need Help. Select Call Us.

What is Square customer code?

Square has a customer code that confirms that you have an account with them. When you have a customer code, you avoid unnecessary delays because the customer code helps the support team to access your information automatically without having to manually look for it.

How do I send a mass email through square?

Go to Marketing in your online Square Dashboard. Click Create Campaign and select whether you’d like to send an Email, Facebook or Receipt campaign. Under “Choose a campaign,” select your campaign objective. If you’re sending an email, you can choose a one-time blast campaign, or set up an ongoing automated campaign.

How do I file a complaint against Square?

At Square, we are committed to providing you, as a seller, with transparent and open communication on the products and services we offer to you.
…
How to make a complaint to FCAC.
Phone (English) 1-866-461-3222
Phone (French) 1-866-461-2232
Facsimile 1-613-941-1436
Email info@fcac-acfc.gc.ca
Website FCAC

How do I cancel an online order on Square?

To do so, go to your Square Online Overview page > Settings > Checkout or Shared Settings > Checkout, then click the toggle to turn off online ordering.

Does Square offer email?

With our email marketing software, you can easily design custom email, set up automated campaigns, and see how your marketing efforts affect your bottom line—right from your Square Dashboard.

Does Square provide email address?

Square partners with Google to provide a complete email solution for domain names known as Google Workspace. When you have a domain name associated with your website, you can create an email address right from your Square Online Overview page based on that domain.

How do I cancel Square shipping?

Go to your Square Online Overview page > Fulfillment > Pickup & Delivery, and click the toggle to turn off local delivery.

Does square support online orders?

With Square Online, you can accept online orders, integrate with an eCommerce partner, or work with a developer to integrate with our Orders API. When you start accepting online orders, you can track and manage multiple fulfillment types from both the online Square Dashboard and Square POS app.

How do I change the order of services on Square?

Edit the Order Your Services are Displayed
  1. Click Appointments > Online Booking > Channels.
  2. Next to Enable online booking, click Manage.
  3. Select Manage service and category order, then toggle on. Display categories online. …
  4. Drag and drop categories to change the order in which they’re displayed. …
  5. Click Save.

Does Square charge a Delivery fee?

Square has made delivering orders locally simple and easy for your business. … With On-Demand Delivery, you won’t have to pay commissions; just a flat fee of $1.50 per order.

How do I link my USPS to square?

For US based merchants, there are master accounts with USPS and DHL that offer discounted rates.
…
To use your own account:
  1. From the Square Online Overview page, go to Fulfillment > Shipping.
  2. Under Shipping Carriers, select Manage.
  3. Choose a carrier and enter your information.
  4. Select Done.

How do I edit a staff on Square?

Head to the Appointments dashboard > click on Staff. Select an individual staff member or click Add Staff to create a new profile. Enter their contact info (email and phone number), location and hours, as well as the services they offer.

How do I delete a service from the Square app?

If you’re in the online Dashboard, you’ll select Appointments > Services > Choose the service you want to delete > Click the small “trash can” icon in the bottom left corner. Hope this helps!

Can you block a client on Square?

There’s not currently a way to blacklist or block a specific client from booking. You can maybe try using the No-Show Protection feature and require a card on file for booking.

How do you pay employees with Square?

Log in to the Payroll section of your online SquareDashboard or the Square Payroll app > click Pay Employees > Run Payroll to enter or import your employees hours. Don’t worry, you will be able to review everything before you confirm the payment. Select the Payment Method you would like to use to pay your employee(s).

How do I delete a staff on Square?

To delete staff from your account:
  1. From the Staff tab of your Square Appointments Dashboard, click the staff member you’d like to delete.
  2. Click the trashcan icon at the bottom of the screen.
  3. Click Delete Staff.

How do I change employee hours on Square?

Open the Square Team app and tap Timecards. From here, select the appropriate time frame and tap on the shift you want to edit. Update the necessary information (e.g. Job title, Clock-in time, Clock-out time, Breaks, Notes, etc.) and tap Request Changes.

What bank does Square up use?

Sutton Bank
Is Square a bank? Square, Inc. is a financial services company, not a bank. Square Checking is provided by Sutton Bank, Member FDIC.

Does Square pay well?

How much do people at Square get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Square is $136,802, or $65 per hour, while the estimated median salary is $142,241, or $68 per hour.