How do I speak to someone at Viagogo?

To contact Viagogo on the phone, you can call 0203 137 6080. They will only offer support over the phone to customers in time-sensitive situations. You have to press 1 if you are a buyer and enter the Order ID from your e-mail. It will only connect you to Viagogo if your event is within 72 hours.

Can I get a refund from Viagogo?

Viagogo explained, ‘If an event is completely cancelled, the customer is entitled to a cash refund or 125% voucher. In the case of refunds, we appreciate our customers’ patience while we process their request. ‘

Can you get scammed on Viagogo?

Viagogo is a Fraudulent web where you buy tickets and they charge almost 50% more from the original price for nothing.. I would never recommend to buy from VIAGOGO because is total FRAUD!!!

Is Viagogo a legit site?

Ticket resale sites such as viagogo, Seatwave and others provide a marketplace for fans to buy and sell concert tickets. Tickets bought from the industry’s bigger names are likely to be genuine, and some offer consumer protection and guaranteed sales. However, you are also likely to pay a hefty premium.

How do I contact viagogo for refund?

Customers can contact us via email using the Help Centre on our website or by emailing us directly to customerservice@orders.viagogo.com. If the enquiry is urgent, we’ll call the customer to discuss it. Alternatively, customers can also call us on our customer support helpline 020 3137 6080.

How do I cancel my viagogo ticket?

It’s not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the “Sell” link on the event that you have tickets for.

What happens if viagogo tickets don’t arrive?

Such sellers have no right to “Report a Problem” and the order is automatically confirmed immediately after the sale. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5.

How do you know if concert tickets are real?

The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

Is viagogo more expensive?

Viagogo and StubHub are the UK’s two largest secondary ticketing firms and hold more than 80% of the country’s market share. Ticket resale website Viagogo’s merger with rival StubHub could lead to higher prices for concert fans and other customers, the market regulator has warned.

How does viagogo work?

viagogo provides a service that allows members who want to buy tickets (“Buyers”) to find members who want to sell tickets (“Sellers”). viagogo does not take title to the underlying ticket (to the extent such title exists), and the actual transactions are between the Buyers and Sellers.

What does viagogo do?

viagogo provides a platform for third party sellers to sell tickets to event goers. Once a transaction has been completed, buyers expect to receive their tickets and sellers expect to receive payment. If a buyer no longer wants to use their tickets, they can simply resell them to another buyer on our platform.

Are Stereoboards trustworthy?

Although they are not obvious scams, they are suspected to sell tickets they do not possess and there are various and regular reports of fans being left without tickets and no offers of refunds. Stereoboard.com works with authorised sellers, and safe ticket exchanges, to compare event & gig tickets.

Where is viagogo located?

Viagogo
Type Private
Headquarters Geneva, Switzerland and London, United Kingdom
Key people Eric Baker, founder and CEO
Products Online secondary ticketing, online ticket exchange
Website www.viagogo.com

Is StubHub trusted?

Is it Safe to Buy Tickets on StubHub? In a word, yes. The company is entirely legitimate and has the right to sell or resell all the tickets on its website. As eBay owns it, it has the financial backing of one of the world’s largest companies.

What is stereoboard?

Is TicketMaster legit?

About us. Stereoboard.com is an online music publication specialising in the comparison of concert, festival and sporting event tickets. Stereoboard assist music fans in finding tickets for over 28,000 gigs and events from trusted sellers and official outlets, even for sold out events.

Are tickets on StubHub verified?

TicketMaster is a legitimate company that holds the exclusive rights to sell the tickets for many of the biggest concert tours, Broadway shows and major sporting events that happen across the world.

Is Vivid Seats or StubHub better?

Re: Will my tickets be valid? Here at StubHub we back every ticket we sell 100% with out FanProtect Guarantee! In short, we guarantee that the tickets will arrive on time and will be valid for entry into the event!