How do I refund a game from the Microsoft store?

To get a refund, you must visit the Microsoft account website with your web browser and navigate to Payment & Billing > Order History. Then, select the app or game and select “Request a refund.”

How do I refund a game on Windows 10?

To request a self-service refund:
  1. Navigate to account.microsoft.com and sign-in.
  2. From the top menu bar, select Payment & billing > Order history.
  3. Navigate to a purchased game or app, and select Request a refund.

Does Microsoft have a refund department?

Call from Microsoft Refund Center (1-844-386-8965.

How many refunds does Xbox allow?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won’t be able to refund anything else this year if you buy something else by mistake.