In certain scenarios, you may need to reset Netflix.

In this guide you will learn about resetting Netflix account and password on Samsung smart TV and RokuSo, let’s start the guide.

How to reset Netflix on Samsung Smart TV

If you are facing any issues with Netflix app on your smart TV, the quick solution is to reset Netflix by following method.

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How to reset Netflix on Samsung Smart TV

  • Open Netflix app on your smart TV.
  • Navigate following sequence with remote.


  • Select Reset.
  • You have successfully reset Netflix, now you need to sign in to app again.

How to reset Netflix password

Cannot login to your Netflix account and forget password? This guide will help you to reset password.

  • Visit the link

  • Select Reset Password option.
  • If you want to reset password using your email, select that option or if you have mobile number connected with Netflix account, you can receive verification code on your mobile through text message.

You will receive an email having instructions to reset password. This email contains a link, click on that link and you will be redirected to Netflix page signed in already with your account. It will ask you to set new password.

NOTE: If you select to disconnect all the devices using this account, and login with newly set password, it will take 8 hours to do so.

How to reset Netflix account

Netflix uses your account watch trend to recommend you material according to your interest. So, if you want to reset this recommendation, perform following steps.

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  • Go to Netflix website.
  • Sign in to your account.
  • Click on your profile icon located at the top right corner.
  • Click on profiles, and select your profile.
  • Delete your profile.

Deleting your profile will delete your viewing history and of your stats.

  • Now, create a new profile.
  • Done, you have reset Netflix account.

How to reset Netflix History

Click on your profile icon>Account> Viewing Activity and delete all the watch list by clicking on × icon. Upon clicking ×, you are provided option to delete whole series.

How to reset Netflix on Roku

To reset Netflix on Roku, you can delete your profile and then create new profile. It will reset your Netflix.

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To delete profile,

  • Tap profile icon
  • Select profile you want to delete.
  • Tap pencil icon.
  • Tap delete.
  • Create new profile.

Done! You have reset Netflix.

How to download videos from Netflix in Windows 10

You can also save your movies in Windows 10 app. For this make sure you have downloaded and installed Netflix app in your windows 10.

  • Open Micro Soft store.
  • Search for Netflix.
  • Install Netflix from the search result.
  • Sign in to your account with your username and password.
  • On the top left corner of the screen, click on menu icon (three lines).
  • Click on My downloads.
  • Click the movie you want to download or save. Download option for a movie is available below the summary of the movie.

Do you know Netflix facilitate its customers through Help line. If you are facing any issue, you can call Netflix at 1-866-579-7172

However, you can also contact them through their website or mobile app.

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