What does CSO mean in McDonalds?

Customer Satisfaction Opportunity Index (CSO) in McDonalds.

Whenever customers choose McDonalds they expect hot & fresh food served accurately and quickly in clean restaurant by crew/ managers that are friendly and attentive to their needs.

What does BOS stand for McDonalds?

For example, McDonald’s commodity – hamburgers and fries–are not claimed to be the best. However, McDonald’s product–its business operating system–is undoubtedly one of the best. Although many companies spend the time and resources needed to create their BOS, they are disappointed with the results.

What does BDAP stand for McDonald’s?

BEVERAGE AND DESSERT AS PRODUCTION
AS PRODUCTION (BDAP) The McDonald’s Drive Thru area has turned into a new production area thanks to the continued growth of the beverage and dessert menus.

What does tempering mean mcdonalds?

In McDonald’s restaurants there are three types of storage area – freezers, chillers and stockrooms (ambient/room temperature storage areas). … Tempering means bringing cold items up to room temperature. We do this to items like lettuce, cheese and tomatoes so they don’t make the sandwich cold.

What does FIFO mean in Mcdonalds?

At McDonald’s, all raw materials, work-in-progress and finished products are handled on a First In, First Out (FIFO) basis. This means raw materials are used in the order they are received. Therefore stock is always fresh because products are sold in the order they are made.