Which of the following would a team member need to do when addressing a customer call to request a refill?
Which of the following would a Team Member need to do when addressing a customer call to request a refill? Ask the customer for the prescription number or their name, ask the customer for a preferred contact number, verify the refill and in-stock status.
Why is it important to complete data entry while the customer is present quizlet?
Completing data entry through adjudication while the customer is present is critical as it helps to identify any issues, provides you an opportunity to resolve the issue, and provides a positive customer experience. During data entry, the insurance review and hardcopy scanning are also performed.
Which one of the MERP error categories includes errors that contribute to the death of a patient?
34.1 Category I An error occurred that may have contributed to or resulted in the patient’s death. [ Classify each medication involved in a medication error.
Which framework is a systematic program planning model that guides communities in setting and addressing public health priorities?
The PRECEDE-PROCEED model is a comprehensive structure for assessing health needs for designing, implementing, and evaluating health promotion and other public health programs to meet those needs. PRECEDE provides the structure for planning a targeted and focused public health program.
What is the first priority while serving customers at pickup?
Your first priority at Pick-up is to promptly acknowledge then serve all customers. Remember, Pick-up is often our only chance to delight a customer. Equally important to promptly serving all customers is the manner in which we serve them.
What are the two most common errors that lead to data inaccuracy CVS?
Top 7 CV mistakes
- Poor formatting.
- Failing to tailor your application.
- Spelling errors.
- Lack of evidence.
- Not explaining ‘why’
- Ignoring gaps in your work history.
What are the three types of models that can be used to evaluate a design solution?
The three main types of evaluation methods are goal-based, process-based and outcomes-based. Goal-based evaluations measure if objectives have been achieved (We highly recommend S.M.A.R.T. Goals). Process-based evaluations analyze strengths and weaknesses.
Which of the following are the three characteristics of the Donabedian model?
Donabedian’s model to analyse quality includes three factors: structure, process, and outcome[21,22].
What are the 3 types of evaluation?
The main types of evaluation are process, impact, outcome and summative evaluation.
What is step 3 of the design process?
In the Ideation stage, design thinkers spark off ideas — in the form of questions and solutions — through creative and curious activities such as Brainstorms and Worst Possible Idea.
What are the three phases of the engineering design process?
However, there are three main phases of the engineering design process: define the problem, develop ideas, and optimize the design solution.
What are the three overarching purposes of process or formative evaluation?
The formative evaluation had three overarching goals: (1) to assess the evaluability of VictimConnect, (2) to use those findings to strengthen the program’s research capacity, and (3) to develop comprehensive plans for future evaluation of the program’s implementation and outcomes.
What are the three big categories for periodic evaluations?
Periodic evaluations include a site inspection and evaluation of IC implementation, effectiveness, and stakeholder roles and accountabilities.
What are the main two types of evaluation?
The two types of evaluation described below – formative and summative – are not mutually exclusive. Many evaluations contain a bit of both. But one purpose is usually more dominant. A formative evaluation is normally carried out during a project or programme, often at the mid-point.
What is informed consent select all that apply?
Valid informed consent for research must include three major elements: (1) disclosure of information, (2) competency of the patient (or surrogate) to make a decision, and (3) voluntary nature of the decision. US federal regulations require a full, detailed explanation of the study and its potential risks.
Is formative a evaluation?
Formative Evaluations are evaluations FOR learning. They are often ungraded and informal. Their aim is to provide both the students and instructor with a gauge of where their level of understanding is at the current moment, and enable the instructor to adjust accordingly to meet the emerging needs of the class.
Which of the following is an example of convenience sampling?
Convenience sampling is also known as opportunity or availability sampling. Examples of convenience sampling include online and social media surveys, asking acquaintances, and surveying people in a mall, on the street, and in other crowded locations. Taking it easy thanks to convenience sampling!
What are the 4 elements of informed consent?
There are 4 components of informed consent including decision capacity, documentation of consent, disclosure, and competency. Doctors will give you information about a particular treatment or test in order for you to decide whether or not you wish to undergo a treatment or test.
What is informed consent select all that apply quizlet?
Informed consent is the protection of the right to self-determination of potential subjects.
What is informed consent example?
I have read and I understand the provided information and have had the opportunity to ask questions. I understand that my participation is voluntary and that I am free to withdraw at any time, without giving a reason and without cost. I understand that I will be given a copy of this consent form.
What are the 8 elements of informed consent?
B. Basic Elements of Informed Consent
- Description of Clinical Investigation. …
- Risks and Discomforts. …
- Benefits. …
- Alternative Procedures or Treatments. …
- Confidentiality. …
- Compensation and Medical Treatment in Event of Injury. …
- Contacts. …
- Voluntary Participation.
What are two components to informed consent?
The consent form has two parts: (a) an information sheet describing the research and the nature of the participant’s involvement in it, and (b) a certificate of consent attesting to the participant’s consent.
What are the key elements of consent?
Four core criteria must be met: the patient giving consent must have capacity • the consent must be freely given • the consent must be sufficiently specific to the procedure or treatment proposed • the consent must be informed.
Ads by Google