Where is my account on Just Eat app?

To view your account, click on ‘My Account’ in the top right corner. In addition to being able to modify your contact information and enter multiple delivery addresses, your account allows you to quickly find your favourite restaurants.

How do I contact Just Eat Customer Service UK?

How can I contact Just Eat’s Customer Services team? Customers can contact Customer Services via e-mail or via the contact form on our Help page. Our e-mail address is info@just-eat.fr.

How do I check my account credit on Just Eat?

Go to your Just Eat account. Visit Your account, and go to Account credit. If you’ve successfully redeemed your gift card, it shows in your account balance history.

How do I get my money back from just eat?

If you paid up front via debit or credit card, the reserved funds will be returned to you by your bank in line with standard banking procedure. Although you may not see the amount back in your account right away, it’s normally visible again within 3-5 working days.

How do I remove my debit card from just eat?

By logging into just-eat.co.uk in your web browser and clicking or tapping on your name in the top-right corner of the screen you can: Make changes to your delivery address. Update your contact preferences. Change or remove your saved debit or credit cards.

How do I speak to someone at Just Eat?

You can then start a live chat with a Just Eat customer support agent. Alternatively, on this help page, you can click the blue “Chat with us” button to launch an active live chat in the corner during opening hours. You will need to provide all the order details and restaurant details.

How do you pay Just Eat with one for all?

You can use your One4All voucher the same way as you would use a regular debit or credit card. Just click the option to add a new card on the payment page of your order and enter the details on the card there, with your own name.

Do just eat gift cards expire?

Yes, Just Eat gift cards expire after one year. That means anyone receiving a gift card has one year from the date it was purchased, to redeem the gift card onto their Just Eat account.

Can you complain on Just Eat?

Complaints. If you are not happy with an aspect of the Just Eat service, or an order placed from a restaurant using Just Eat, you can contact the Just Eat complaints team on the number above. Just Eat can provide refunds in certain circumstances, such as if your food never arrived.

Can you cancel an order on Just Eat?

For delivery and collection orders: Go to the order details screen as soon as you can – you’ll find the option there to cancel your order.

Does Just Eat have live chat?

Get in touch Chat with us during our opening hours: 7am to 2am Thursday-Saturday, 7am to midnight Sunday-Wednesday.

Do Just Eat offer refunds?

How long will this take? If you paid by debit or credit card, PayPal, Google Pay or Apple Pay, your money will take 2-14 days to arrive in your bank account, depending on who you bank with. If you used account credit, it’ll be back in your account straight away.

What to do if Just Eat is late?

We’re really sorry that your order wasn’t on time. We work closely with the restaurants, shops, cafes and takeaways on Just Eat to help them hit delivery times and getting your feedback is an important part of that, so you should leave a review.

How do I report a takeaway on Just Eat?

Go to your order history, select this order and leave a review. If you’ve checked out as a guest, make sure you’re using the same device and/or browser that you used to place your order. We discuss all the reviews (good and bad) with the restaurants, cafes and takeaways on Just Eat to help them improve their service.

Can you get a refund on takeaway?

This means that ensuring that it is spent wisely is imperative, and if a takeaway is not as described, you should receive a refund or resolve the issue as soon as possible. In normal circumstances, after receiving the delivery, you could have told the driver to return the food as it was not what was expected.

Why was my just eat order Cancelled?

Secondly, there are lots of reasons a place might not be able to take your order. They might have a rush on, have run out of the items you ordered, or not have any delivery drivers free – and they’d rather not take your order than give you a bad experience.

How do I get a refund from uber eats?

Call Uber Eats

If you want to try to get your money back by talking to a customer representative, dial Uber Eats contact number 800-253-6882. If everything else fails, try sending them a message on their social media accounts.

How do I cancel an order on takeaway?

If you want to cancel your order you must immediately contact the restaurant. You will find the phone number in the confirmation email. A cancellation is not possible through Takeaway.com as the restaurant must directly be informed of the cancellation.