Why is it important not to over promise?

This possibly could lead to additional sales, referrals, and an overall increase in your professional reputation. The client may see you as someone who really goes above and beyond. In contrast, overpromising puts an extra burden upon you, your team, and the project.

Why is it important to keep your promise to the customer?

By delivering on promises made to customers, a company is able to create a sense of belonging and oneness with its brand, in the mind of the customers. … Companies that succeed in keeping promises to customers often, gain a reputation of being reliable and trustworthy.

What types of promises should you avoid?

Here are some of the main areas where sales reps stumble when it comes to making promises to prospects:
  • Setting unrealistic expectations. When in doubt, underpromise and overdeliver. …
  • Letting a client pressure you into a “yes” …
  • Making a promise that relies on the deliverables of others. …
  • Promising insane outcomes.

Why should companies avoid breaking promises to employees or customers?

But trust cannot be assumed or bought–it must be earned through actions. Brand marketers need to rethink their branding strategies to ensure that they deliver on brand promises. Promises that are kept strengthen the brand; broken promises diminish and set the stage for a long and often impossible road back.

What is your promise to your customer?

a promise to provide a product or service in the market your unique way. This promise underpins your reputation as an employer, as a player in your market, it shows up in how you operate, how well you do financially, and most important who you are to your customers.

How does poor customer service affect customers?

Poor customer service will often reduce the number of customers interacting with a business. Fewer customers will cause a loss in profit for any business. … Secondarily, a reputation for poor service can be enough to discourage potential employees and other businesses from working with a company.

What is the consequence of breaking promise?

Forever making and breaking promises can lead to disrespect. Disappointment spills over to anger as you not honoring your word. The words might be forgotten of the broken promise but they will never forget how it made them feel. They start feeling unimportant, worthless, sad and rejected.

What happens if a brand breaks its promise?

On the other hand, when a brand breaks its promise, it also shatters customer trust. This can lead to a damaged reputation, reduced revenue, and plenty of dangerous negative reviews. Today’s consumers build their understanding of brands on the memories that they collect from each interaction with that organisation.

What is promise keeping in business ethics?

We will maintain a high level of personal integrity by aligning our character in thought, word and deed. PROMISE-KEEPING. Our word is our commitment. We will keep the promises made and fulfill our commitments.

Can the breaking of promises ever be justified?

There is thus no fundamental break separating moral from legal promises; for even a legal promise, particularly or most visibly one not covered by existing authority, cannot be fully justified as to why it ought to be kept without support from moral grounds.

Why do we break our promise?

It not only disappoints the person we’ve promised, but it also erodes bits of our self-esteem, too. Brain research shows that breaking promises actually registers in our brain activity, showing up as emotional conflict for the promise breaker as a result of suppressing their honesty.

What are the consequences of breaking rules?

INTRODUCTION. For most people most of the time, breaking the law is risky business. When individuals violate the law, they face prison, fines, injunctions, damages, and any number of other unpleasant consequences.

Is breaking a promise morally wrong?

One has a moral duty to keep one’s promises because making a promise will lead others to believe that you will do what you promise. Breaking the promise is then tantamount to deceiving those one promised, and since one has a moral duty not to do this, one has a moral duty to keep one’s promises.

What does virtue ethics say about breaking a promise?

According to Kant, for instance, we must always and in every circumstance obey his fundamental principle of morality, his “categorical imperative.” This led him to conclude that one must never tell a lie or break a promise.

Why is it important to keep a promise essay?

Keeping promises can help build trust between people. This way the other person knows you have kept their promises in the past, so they will trust you in the future”), which causes minor disruptions in the flow of the essay.

Is promise an obligation?

A promise is an assurance one gives that he will do, give, or refrain from something to the advantage of another. The keeping of such promises, therefore, is not a matter of strict justice but is rather a form of truthfulness in which an individual makes his actions conform to his words. …

Is breaking a promise the same thing as lying?

A lie is an intentional falsehood to cause another person to make an error s/he would not otherwise have made. A promise is an intentional commitment made to reliably perform an act to or for or against another person. Breaking a promise means the reliance was erroneous.

Is the ability to commit to doing what is right no matter the situation?

The correct sentence is:- Morale is the ability to commit to doing what is right no matter the situation. Here, out of all the options that have been mentioned the correct answer is morale.

What does it mean to keep a promise?

Definition of keep/fulfill one’s promise

: to do what one said one would definitely do.

What makes something a promise?

A promise is a commitment by someone to do or not do something. As a noun promise means a declaration assuring that one will or will not do something. As a verb it means to commit oneself by a promise to do or give. It can also mean a capacity for good, similar to a value that is to be realized in the near future.

What is a promise philosophy?

A Promise Is a Promise is about promises: making them, breaking them, and keeping them, and is also about honesty.

What are examples of keeping promises?

She has not betrayed him — she kept her promise. “Because he kept his promise, I am going to keep mine.” My dad promised to buy me a new bicycle. He kept his promise.