Can I choose my phone number with MetroPCS?

One way is to visit a MetroPCs store and let the dealer know you wish to change your number. The dealer will take care of all aspects of the change for you,including setting up your phone with new number.

How do I get a human at MetroPCS?

By phone
  1. By phone. Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‑Mobile phone.
  2. Make a payment. Call: 888-8-METRO-8. Call: *99 from your Metro® by T‑Mobile phone.
  3. Get premium handset protection. Call: 1-800-316-2075. Or visit: https://fastclaim.com/metro/

How can I talk to a MetroPCS representative?

In store. Online. By calling 1-888-8metro8 (1-888-863-8768)
…
I am traveling internationally and must have Wi-Fi to call to US for free. What options do I have?
Department/Agency Phone Number Hours
Customer Service 1-888-8metro8 (863-8768) or dial *611 from your Metro phone 6am-2am (Central) 7 days a week

Is MetroPCS part of T-Mobile?

We announced that MetroPCS and T-Mobile have officially joined forces. We believe things are only going to get better for you as we aim to provide you with more phone choices, more value and more coverage and resources now that we have combined MetroPCS and T-Mobile. 2.