How do I unlock my PayPal account?

The only way to find out why the account is locked and how to unlock it is to call PayPal. You can reach them at 1-888-221-1161. When you call, please ask to speak to someone in the Resolution Department and have the following information ready so they can confirm that you own the account: Your telephone number.

How long does PayPal account stay locked?

What can I do if I am locked out of my account after too many failed login attempts? If you locked yourself out due to too many failed login attempts, you will need to wait at least 4 hours for security reasons before you can try again.

What does it mean if your PayPal account is locked?

If PayPal detects unusual transactions on your account, or if it requires more information from you, it can lock or limit access to your account. In some cases, it is for simple reasons like entering your password too many times. But it could also happen due to potential hacking or fraudulent activity on your account.

What does it mean when your account is locked?

If you are logged in to your account and see a message that your account has been locked for security purposes, this means that we have detected suspicious behavior and it appears as though your account may have been compromised. To unlock your account, please secure it by changing your password now.

How do I unfreeze my PayPal account?

How do I know if my PayPal account is blocked?

Since you didn’t provide all the required documents and you didn’t phone PayPal support your account is blocked. When blocking is permanent you would get an email stating that your funds would be availabe in 180 days. If you haven’t received that email you might have a chance if you make a phone call to PayPal.

How long do accounts stay locked?

If Account lockout threshold is configured, after the specified number of failed attempts, the account will be locked out. If the Account lockout duration is set to 0, the account will remain locked until an administrator unlocks it manually. It is advisable to set Account lockout duration to approximately 15 minutes.

Can you still use your card if your account is locked?

You can still use your credit card. Yes. There shouldn’t be any reason why your credit card would be blocked because your online banking is locked unless your bank account and credit card are from the same bank and fraud was suspected.