Does Western Union have records of transactions?

You can access the last 90 days of your money transfer history by logging into your profile on westernunion.com or our mobile app. Request will be delayed an additional 2-3 weeks for our legal team to approve the request to be processed.

How Long Should Western Union transaction records be kept?

Sender must provide certain information to the receiving MSB or other receiving financial institution. 4. Keep the record for 5 years from the date of transaction. Currency exchangers must keep a record of each exchange totaling more than $1,000 in either domestic or foreign currency.

How do I check my Western Union statement?

You can check the status of your money transfer by clicking Track Transfer on our website. All you need is the sender’s name and the tracking number (MTCN).

Can you track a Western Union Money Order without receipt?

If you don’t have the receipt, you’ll need to complete and submit Western Union’s Money Order Research Request form. There is a $30 processing fee, and Western Union can take up to eight weeks to process requests.

How do I subpoena Western Union records?

Western Union does not accept service of subpoenas via facsimile. Upon receipt of a subpoena, Western Union will send an acknowledgment letter, via email, advising receipt of the subpoena and proving an assigned Western Union Subpoena File Number.

How can I track my Western Union without tracking number?

Picking up money without the MTCN

If you have trouble getting your MTCN from the sender, or you have lost or forgotten your tracking number, you can still collect money. You should call Western Union Customer Care at 1-800-325-6000.

How can I see if a Western Union money order was cashed?

You can call the Western Union automated help line to determine the status of the money order you’ve sent. This phone number is (800) 999-9660. Listen to the automated menu prompts and select the option to “Check the Status of a Money Order.” Enter the 11-digit money order serial number when prompted.

How can I see if a money order has been cashed?

Customers wanting to find out if a money order has been cashed may go online to USPS.com to check the status. They will need to enter the money order serial number, Post Office number, and issued amount—all printed on the money order receipt—in order to obtain near real-time status information.

How do I retrieve a lost Western Union money order?

¹Other options to submit a refund request if your money order has not been cashed:
  1. Fill out the Money Order Refund Request form on the back of your receipt.
  2. Send the completed form to the address mentioned on your receipt or by fax at 1-720-864-0477 or by email to RMO@westernunion.com.

Can you track a money order online?

Some issuers allow you to track the money order online for free using the serial number. The USPS, for example, has a convenient tracking site that you can use to check the status of your money order and see if it has been lost or stolen. Most issuers do not offer online tracking.

How do I track an international money transfer?

Federal Bank provides convenient mode of tracking your funds sent from abroad to India. Our Online Remittance Enquiry facility will enable you to track the status of funds sent from overseas to India using the parameters such as Transaction Date, Name of Exchange House, Reference Number and Beneficiary Account Number.

Can you get your money back from a money order?

If the money order has been cashed, the issuer will not replace it or refund the purchase amount. … But if the money order goes missing, you have a good chance of getting your money back—minus a fee and a few weeks’ delay—as long as it hasn’t been cashed.

Where is the tracking number on a Western Union money order?

transfer history page
Your tracking number (MTCN) can be found in your transfer history page and in your printed or emailed receipt.

Can you track money?

Dollar bills are recorded and sometimes markings are made to assist law enforcement officials in tracking down paper currency. Ordinary individuals can track the history of their own currency and are also able to contribute to its history by logging the details of the bill when it is in their possession.

Will Western Union refund my money if I was scammed?

Will Western Union refund my money? If you’ve transferred money and the money hasn’t yet been picked up, call our fraud hotline at 1-800-448-1492 to stop the transaction. If the funds haven’t been picked up by the receiver, you’ll get a full refund, including the transaction fee.

How long does it take to get a refund from Western Union?

Refunds typically take up to 10 business days from the date they are completed.

How do I cancel a money order and get money back?

To cancel a money order, contact the issuer, provide details, attach a copy of the receipt, submit the cancellation form and pay a fee.
…
Fees for canceling a money order
  1. MoneyGram: $18 (available at Walmart).
  2. U.S. Postal Service: $6.25.
  3. Western Union: $15 if you have your receipt, $30 if you don’t.