How do I remove my credit card from Qoo10 app?

If you want to change payment method with credit card, please contact our Qoo10 Customer Service Center. If you want to change credit card or payment method, please cancel the order and re-order the item. But if seller has already confirmed the order, it is hard to cancel the order without seller’s approval.

How do I change my Qoo10 password?

And go to personal info > password and click on change password. On this page, you can change other personal information too.

What can I use Qpoint for?

Qpoints. Qpoints are loyalty points that can be redeemed for actual cash to offset the cost of your purchases. You can earn them on daily attendance, Roulette-Q, through events and completing purchases.

How do I contact Qoo10 seller?

*Inquiry on Buyers’ side:
  1. help@qoo10.sg for all general inquires on buyer side.
  2. payment@qoo10.sg for payments inquires.
  3. seller@qoo10.sg for sales (order, shipping, cancel, return etc.), settlement and general inquiries on seller side.
  4. seller_regist@qoo10.sg for submitting documents required for seller registration.

How long does it take for Qoo10 to refund?

Please note, refunds to credit cards can take up to 30 days to appear on your statement. If you made an order and paid by credit card(Visa/Master), the credit card transaction will be automatically cancelled.

How do I report a seller on Qoo10?

Report infringement Seller/Item
  1. If you want to report for obscenity or violation to local regulations, use Security & Resolution Center. Go to Security & Resolution Center >>
  2. In case of cancel/refund, shipping or non-receipt claim inquiry, please use Help. Go to Help >>

How do I cancel an order on Qoo10?

Click [Cancel] button under order status. After submitting the cancellation, we’ll send you a confirmation message to Qpost and e-mail address on your account. You can also confirm that the order was cancelled by visiting My Qoo10. If you see the order in the Refunded section, it was successfully cancelled.

How do I organize my QXpress?

Can I withdraw Q money?

In order for you to change your account information, please sign in and click on ‘Personal info’ located at the My Qoo10 page. Please check your email and put the password again to confirm the safety. You can change your personal information such as password, ship-to address, contact number, e-mail address etc.

Can I cancel Qxpress?

Iirc the qmoney that you get from buying qoo10 gift cards cannot be withdrawn. You can only spend them.

Does Qoo10 sell fake items?

1. Location: QSM Home → Shipping & Claim → Cancel/Return/Non-Receipt. 2. Click on the orders under the ‘Return request’ cell.

What is Q money?

Qoo10 handles the sale of counterfeit products – proactively and reactively by two ways. Errant sellers with repeat offences may also be restricted from selling their items on Qoo10.

Does Qxpress deliver on Saturday?

How much is Qxpress delivery?

Q. money is basically cash you can earn for being a Q-Affliate – someone who markets and shares posts for Qoo10. Once you’ve registered successfully, you can start sharing Qoo10 links on your Facebook page or blog.

Is Qxpress part of Qoo10?

Does Qxpress deliver on Saturday? According to the company, Qxpress will provide all its customers with pick-up services to the address provided by the customer for this purpose, during working days from 9:00 am to 06:00 p.m and on Saturdays from 9:00 am to 01:00 p.m.

Does Qxpress deliver on Sundays?

Qxpress
Parcel weight Standard delivery Quick delivery
10kg $7.50 (up to 30kg) $5.99 $0.50 distance shopping charge for every subsequent 1km (after first 10km)
15kg $10.50
20kg $13.50
25kg $18.50
•
Mar 31, 2020

How do I reschedule Qxpress delivery?

Qoo10 Shop 「Qxpress (Official E-Store)」

How long does Qoo10 take to deliver?

Qxpress Delivery Public Holiday : Useful Links

Mondays to Fridays 9am to 6pm, Saturdays 9am to 1pm, excluding Sundays and Public Holidays. There is no delivery on Public Holiday and Sunday.

What if Qxpress delivery failed?

But its better to reschedule Contact Us Telephone Call toll free at 1-888-QXpress. Local and overseas, call us at 1-732- 686-7899.

How do I collect my parcel from 7 11?

How long does it take for Qoo10 to be delivered? The Qoo10 shipping time for the delivery of a package is usually between 2 and 5 days.