How do I cancel my Virgin Mobile UK?

You can request a standard cancellation by calling Virgin Mobile customer services on 789. This is available from Monday-Friday 8am-11.59pm, Saturday 8am-11.59pm, Sunday 8am-11.59pm. If you’re cancelling your contract within the first 14 days, you may still be within Virgin’s cooling off period.

How do I cancel my virgin subscription?

Virgin Media customers can cancel by calling customer service on 0345 454 1111 or by writing to Virgin at Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG.

Can I have two Virgin Mobile accounts?

You can always add another Virgin Mobile number to Your Account, as long as the number hasn’t got its own online account yet. If so, the number will need to be registered to its own online account with its own email address and password.

Is there a cancellation fee for Virgin Mobile?

Unlike other telcos, Virgin Mobile doesn’t impose an early termination fee on two-year contract customers who decide to leave early. These fees are usually calculated based on how much time you’ve got left on your contract, but aren’t applicable if you’re with Virgin.

What happens when you cancel Virgin Media?

You‘ll lose access to your Virgin Media Mail service. If you cancel your services we’ll give you access to your Virgin Media Mail account for 90 days before we close it. This should provide enough time for you to save any contacts, emails and files you wish to keep.

Can I cancel Virgin and rejoin?

Re: Cancel and my partner join as new customer

A new account can be set up at the same property once the current service is disconnected.

How do I cancel my Virgin Mobile service online?

How can I cancel my account with Virgin Mobile?
  1. Go to your profile screen.
  2. Here you will see your name and email address, tap on this.
  3. You have arrived at the ‘My Profile’ screen.
  4. Hit ‘Delete’ or tap on the 3 button icon in the top right corner.
  5. Follow the instructions to terminate your account.

How do you cancel your phone plan?

How to Cancel Your Cell Phone Contract for Free
  1. Use the Grace Period Loophole.
  2. Transfer or Trade Your Contract.
  3. Switch to another Cell Provider.
  4. Take Advantage of a Change in Contract Terms.
  5. Negotiate with Customer Service.
  6. Report All Issues with Your Service.
  7. Move Out of the Service Area.

Can I cancel Virgin Media without cancellation fee?

If you want to avoid an early-exit fee, your first port of call should be to get in touch with the Virgin Media customer service, which you can contact by phoning 0345 454 1111.

How do I cancel my Virgin Media email account?

Just send a text with a description of cancellation to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. Or write to them to as per the terms and conditions.

How long is left on my Virgin Mobile contract?

Log in to your Virgin Media account. Select ‘My Account’. Select ‘Check your contract details’. You’ll find your end date here.

What happens if I cancel my Virgin Media Direct Debit?

If you cancel the Direct Debit John this will have an adverse impact on your credit report. This also wouldn’t cancel the account, you would still be an active customer. If you give us another call you’ll be able to log a complaint, you can see more on

Can I cancel my Virgin Media contract if I move house?

Unfortunately, if you’re still within the minimum term of your contract, the only thing you can do is cancel it and pay the termination fee – which may be quite costly. And you’ll need to choose a package from another provider that does offer services at your new address.

Can you cancel Virgin TV but keep broadband?

Yes you can keep your broadband and phoneline. You have to give them 30 days notice to disconnect as this is normal. The same would apply even if you were out of the 12 month contract period.

How do I cancel a Direct Debit with Virgin Mobile?

Direct Debits Direct Debits

You can change your bank details at any time by logging in to Your Account. Just go to Payments, select Direct Debit and click on Change my Direct Debit. If you’re a Oomph customer, you need to call us if you want to change your Direct Debit details.

Can I just cancel Virgin Direct Debit?

They can cancel your service but cancelling a DD doesn’t cancel the contract. The biggest issue is that they can put a record on your credit file for the debt.

What happens if I cancel my phone Direct Debit?

Remember that cancelling the Direct Debit simply stops payments from going to the organisation you are paying. If you carry on receiving the goods or service then you will have to organise an alternative payment method.