How do you get your money back from Groupon?

To start a refund request, head to My Groupons and select See Details next to your order. Note: Final Sale orders can’t be canceled or returned at any time. Check the Fine Print on the deal page to see if your order is Final Sale.

Does Groupon have live chat?

Online Chat
Groupon / Customer service chat

How can I contact Groupon UK?

10.4 If you have an issue with your Voucher you can contact our customer service team via one of the following methods: The online contact form at: http://www.groupon.co.uk/customer_support. The following telephone number 020 3808 4223.

How do I get in touch with someone at Groupon?

About This Article
  1. Navigate to https://www.groupon.com/faq.
  2. Type “Contact Groupon” in the search bar and press Enter (Windows) or Return (Mac).
  3. Click on the first heading and Contact Us.
  4. Click Live Chat for the fastest response (if it’s available).
  5. Click Send Us an Email.

How do I contact Groupon UK for a refund?

  1. Go to Contact Us, select the order for which you’d like a refund.
  2. Select Request a Refund (if available).
  3. Select your refund reason and confirm your cancellation.

How do I return Groupon Australia?

5.5 All refunds will be refunded to you via your original method of payment. If your original method of payment has been cancelled, expired or has otherwise changed, you must inform the customer support team immediately at https://www.groupon.com.au/customer_support.

Does Groupon have good customer service?

Groupon has a consumer rating of 2.88 stars from 6,524 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Groupon most frequently mention customer service, credit card and fine print problems.

Can Groupon Bucks be refunded?

Unless required by law, Groupon Bucks are non-transferrable and are not redeemable for cash. … Groupon may also issue Groupon Bucks to your account for refunded purchases, or for other reasons within its discretion; or you may purchase Groupon Bucks in various increments on Groupon gift cards.

What does pending on Groupon mean?

Processing
When a recent order’s status in your My Groupons page says “Processing” or “Pending,” the transaction has not processed. This may be due to one of the following reasons: High demand for a popular deal. General processing delays due to increased site activity.

Why won’t Groupon give me a refund?

Hundreds of customers have criticised Groupon for refusing to give refunds on orders that it cannot honour. … When she reached out to customer service via live chat, a Groupon staff member stated: ‘Unfortunately, as a result of COVID-19, under our policy we are unable to offer a refund to your original form of payment.

Is Groupon Australian?

Several group buying websites — including Scoopon, Spreets, deals.com.au, Cudo, LivingSocial, and Groupon — operate in Australia. … The company’s mission “is to become the world’s biggest online marketplace”, according to the Groupon Australia website.

Is Groupon com au legit?

The worst company with terrible after sale service

I’ve ordered a mattress from Groupon and item has never arrived as it’s been sent back to sender. I will never ever shop at Groupon again and won’t recommend it to anyone as they won’t assist you if you have any issue with your purchase.

How long do Groupon refunds take?

After the merchant has confirmed with Groupon that their items have been returned, you should receive a refund in about 2-3 weeks.

Can you cancel a Groupon after purchase?

Know how the cancellation policy differs.

Groupon Goods — You can cancel within two hours of your purchase. Although you can return items after they’ve been shipped to you, you may not receive a full credit. GrouponLive — You can cancel until midnight on the day of your purchase.

Why does Groupon take so long to deliver?

How long do Groupon orders take to arrive? When you buy a product from this website, it will take some days to arrive at your location. The Groupon shipping time will depend on transportation availability and the distance that it must travel to arrive at its destination.

How is Groupon so cheap?

Groupon earns its money through a commission it generates on every coupon it sells. Retailers and businesses that offer their goods and services on the site are promised a minimum number of deals that are sold. When that threshold is reached, each deal coupon that is sold earns Groupon a 50% commission.

Does Groupon still exist?

Both Goods and Services Are Sold on Groupon

While you can still buy vouchers for discounted services or savings at local stores, Groupon now offers a wide selection of physical goods. You can find the following and more on the site: Hotels and travel.