Why won’t my Ring camera connect to my wifi?

Unplug your router or modem from its power supply (don’t just turn it off). If your router and modem are separate, unplug both of them. Wait at least 30 seconds, then plug them back in. Wait for your internet to be restored.

How do I get my Ring camera to reconnect?

Following these steps to reconnect to wifi in the Ring app:
  1. Tap on the menu icon (three lines) in the top left corner.
  2. Tap Devices.
  3. Select the Video Doorbell or Security Camera you need to reconnect to wifi.
  4. Tap Device Health.
  5. Tap Reconnect to Wifi or Change Wifi Network.

Why Does My Ring keep disconnecting from Wifi?

Your Ring doorbell keeps disconnecting because of a lousy WiFi signal. If the WiFi is strong, reset the doorbell in the Ring app. Walking it through the setup process again will adjust its settings so the WiFi connection can last. A recent power failure or 5G network upgrade might be to blame, too.

How do I test my Ring Doorbell Wi-Fi?

To check the strength of your wifi signal, do the following:
  1. Open your Ring app.
  2. Tap on the three lines on the top left of the screen.
  3. Select Devices.
  4. Tap on the Ring device you would like to test.
  5. Tap on the Device Health tile.
  6. On the Device Health screen, look at your Signal Strength under the Network section.

Does Ring work with 5GHz Wi-Fi?

Ring Video Doorbell Pro 2 offers dual band capabilities, connecting to 5GHz via channels 52 and above. If you are having trouble connecting your Ring Video Doorbell Pro 2 to your router, we recommend changing the channel of your router or combining your 2.4GHz and 5GHz networks.

How do I reconnect my Ring camera to Wi-Fi remotely?

Follow these steps to reconnect your doorbell or security camera wifi in the Ring App:
  1. Tap on the three lines on the top left.
  2. Tap Devices.
  3. Select doorbell or security camera you need to reconnect to wifi. The next screen is the Device Dashboard.
  4. Tap on Device Health.
  5. Tap on Reconnect to Wifi or Change Wifi Network.

Does Ring work if Wi-Fi is down?

Unfortunately no, Ring does not allow you to have a cellular backup on your doorbells and cameras. If your internet or Wi-Fi goes out, they will not be able to operate without an internet connection – and there is no option to replace said connection with a cellular backup.

How do I reset my Ring Doorbell Wi-Fi?

Navigate to the device you are resetting, then tap Device Health. Select Change Wi-Fi Network. Choose your desired network from the list of available connections. After selecting, you will need to press the orange button on the back of the doorbell, which requires you to pull it off its mounting plate.

Do you need Wi-Fi for Ring camera?

Ring products require an existing home wifi network for setup and use, a smart device (phone or tablet) and the Ring app, which allows you to control all the functions of your Ring devices. All Ring devices are compatible with 2.4 GHz networks. … Ring products don’t work with Bluetooth.

Can you connect Ring remotely?

The Ring doorbell is a smart home device that allows you to control your front door remotely. It’s mounted next to your front door and connected to your mobile device via Wi-Fi. When someone comes to your house, you can see the person through the camera and let them in remotely.