What are the 3 most important things in customer service?

Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track.

What are the 7 essentials to excellent customer service?

7 Essentials of Great Customer Service
  • Great customer service is caring. Great customer service comes down to caring. …
  • Passion. Passion is the foundation of great customer service people and their organizations. …
  • Communication. …
  • Willingness. …
  • Service minded. …
  • No extra fees. …
  • Repeat customers.

What is an example of excellent customer service?

What are some examples good customer service? In retail, examples good customer service include remembering and appreciating repeat customers, forging a local connection with shoppers, putting your product knowledge to good use, and more.

What are the 4 principles of customer service?

There are four key principles of good customer service: It’s personalized, competent, convenient, and proactive. These factors have the biggest influence on the customer experience.

How do you answer good customer service?

Good customer service typically means providing timely, attentive, upbeat service to a customer, and making sure their needs are met in a manner that reflects positively on the company or business.