The policy of e-commerce sites is to enable communications between the seller and the buyer. With policies for the protection of rights of both the parties, they act as a mediator in between. Though the return is solely based on the return policy of the seller, most of them allow some window to return defective items. You can find a simple way to get it done by following the steps here.

  1. Check the Return Policy

For the first step, you have to locate the return policy of the seller you have purchased from or trying to buy from. If you can check it beforehand, this makes it simpler. Nonetheless, on eBay, the sellers are supposed to add the Return Policy to the items o the item/product page as a drop-down menu on the right. You must log into your account first. Go to your orders under ‘My eBay’ and ‘Purchase History’ and then select the item that you want to return. On clicking on the item you shall be redirected to the original link from where you purchased it.

  1. Check about the Seller

Because sellers on eBay also have the option to not allow the return of certain items, this is quite possible for your purchase too. On the product page, you can see the seller and click on it should take you to the return policy page. They are usually listed on the products page these days at below the price and other details. Under “Return Policy” you can find how many days they allow for a return? You will find the payment method below that and so on.

  1. Find the Order you had Purchased

Be sure to sign into the same account you had used to order the item. Go to ‘My eBay’ and ‘Purchase History’ and click on the order now. There is a link that says “More actions” once you have selected the order from the list. It is a drop-down menu on the right-hand side of the product. And, you’ll find ‘Return This Item’ from a list of items here. Select on this and continue. Once you have selected this option you can go ahead. Otherwise, you can also find this “Return“option in the middle of the page, if you brought up the order on a fresh page.

  1. Fill the Form

Returning items is not just a click here. On eBay, under the protection policies you have to click on the item, select for return, and then go ahead with filling a small form too. You will need more details here. From a list of reasons specific to the product you can do like ‘Changed my mind,’ ‘Doesn’t fit,’ or ‘Wrong item.” Followed by that you have to also select the information proof, for example, you can add images of the product. If there is a defect or you received a wrong product, do that immediately and upload the images. Once you are all done, you have to click on ‘Request a Return’. This will start processing a request for the return now.

  1. Keeping eBay Return Labels with you

Once you have finished with the above step, eBay will generate the return labels for you. There will be two items here. A return label is pasting outside the box and also a return slip that will be placed inside the box. So, in all, you have to do Ctrl+P to print the details. Print them in an A4 sheet and keep them ready. In some cases, you have to wait from a response from the seller regarding the return application. Package the item, and send it over via mail like UPS.

Who pays for return shipping on eBay?

Who pays for return shipping? The seller pays for return shipping if they offer a free returns policy or if the item was damaged, faulty, or doesn’t match the listing description.

How do I get a return label on eBay?

How to print an eBay return postage label
  1. Go to Purchase history – opens in new window or tab.
  2. Find the item in Returns and cancelled orders.
  3. Select View return details.
  4. Choose Print label.

How much does it cost to return something on eBay?

eBay sellers can include a restocking fee of up to 20% for returned items. For example, if a buyer purchased an item for $50 and wants to return it, the seller is only obligated to refund $30 of their original payment. This is completely eBay legal, and fair to the seller, as far as eBay sees it.

Is it free to return on eBay?

60-day free returns.

Can I return something on eBay if it says no returns?

Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description.

How do I get free return shipping on eBay?

How do I return something on eBay without a printer?

Ebay has a special negotiated rate for returns, therefore, if you don’t use their discounted label, you pay the cost of the return shipping. Yes you can, but it will be on your dime. You could go to your local library and print it there. You could also try staples, places like that that could also print it out.

How do I get free return shipping?

Here are some ideas of how you can segment your return policy to offer free returns for select products and situations:
  1. Offer free return shipping for only full price items.
  2. Free return shipping during the holiday season.
  3. List items as Final Sale.
  4. Return shipping depending on item category.

Why does eBay charge for a return label?

If you’re returning an item because it isn’t as described in the listing, the seller is responsible for return shipping charges, regardless of the seller’s return policy. When you’re responsible for return shipping charges, we charge your PayPal account if you ship the item using our shipping label.

Can I get a return label at the post office?

Print and Deliver Label Service gives consumers a return shipping label generated and delivered by the Postal Service™ at the authorization of a merchant. Available for USPS Returns services, labels can be delivered to the consumer’s address or PO Box™ or picked up at a Post Office.

How do I get a return label from Royal Mail?

Simply take the QR code on your mobile to your Royal Mail Customer Service Point (CSP), or Post Office® branch. They’ll scan the QR code and print the label, which you can then fix to your parcel and drop off while you’re there.

Can you get a refund on eBay shipping label?

Voided Shipping Label Refunds on eBay’s Website

To void the USPS shipping label and get your money back via eBay’s website, you will need to: Go to My eBay and sign in. Click on Sell in the top right corner. Find Orders in the Seller hub.

How do I cancel a printed shipping label on eBay?

Here’s how to void a shipping label you printed on eBay:
  1. Go to Manage shipping labels – opens in new window or tab.
  2. Find the item you’d like to void the shipping label for, then from the Actions column, select More Actions, and then select Void.
  3. Choose your reason for voiding the label.
  4. Select Void shipping label.

Can I print a shipping label on eBay without a sale?

You cannot print a shipping label on eBay without a sale and get the Commercial Plus pricing discount. However, if you would like to print a shipping label, you can do so through PayPal without a sale. In fact, you can print any shipping label there, whether it’s related to eBay or not.

How do I manage eBay shipping labels?

To manage your shipping labels in My eBay:
  1. Go to My eBay.
  2. Click Shipping labels on the left side of the page in the Sell section. The Shipping labels link also appears in Selling Manager and Selling Manager Pro.
  3. Reprint, void, print more labels, and print packing slips by selecting those options.

Is it cheaper to use eBay shipping labels?

Most carriers offer discounted rates for eBay sellers who ship often. The USPS, for example, has Commercial Plus Pricing for sellers who complete an average of 300 or more transactions per month. Sellers receive an automatic discount — up to 37% off select services — when using eBay shipping labels.

How do I change my shipping label on eBay 2020?

Here’s how to set up or change your payment method:
  1. Go to your Seller Account – opens in new window or tab in My eBay.
  2. Look for Payment methods for seller fees and select Change.
  3. From the dropdown menu, choose your preferred payment method.
  4. Enter your information. For direct debit or card payment, select Save.

Where can I print a shipping label?

You can print your shipping label at your local library, an office supply store or anywhere that offers printing services. You’ll need your digital PDF shipping label on hand.