Amazon has a phone number that you can call when you have a question or problem that you need to get resolved. It is one of the most direct ways to contact this company to get help. There is a certain process that you’ll have to go through. This article will detail the steps that are involved so you know exactly what to expect.

  1. Call Directly

You can choose to call the Amazon customer support phone number, which is 1-888-280-4331. It is available at any time of the day or night. If you are calling internationally, you will need to dial 1-206-266-2992. Make sure to enter your country code first. You can always get the number from the help page by selecting “General help number”.

  1. Request a Call

You also have the option of requesting a call from Amazon if you don’t want to call yourself.

  • First you will need to log into your Amazon account and click the Help link at the bottom of the page.
  • Click the “Need More Help?” link, which can be found on the left side of the page at the bottom.
  • Select the “Contact Us” option.
  • If you want to contact Amazon about a certain order, make sure it is select on this page. You can click the “Choose Different Order” option on the right side of the page to switch to another order. Can also choose the “Devices”, “Digital Contnet and Services” or “Prime or Something else” options at the top of the page.
  • You will be ask to choose from a number of options in a drop down menu. Select the option that best describes why you want to contact Amazon.
  • There will be a couple more drop down menus that you will have to go through.
  • Choose the “Phone” option at the bottom after you have filled out all of the required fields.
  • Give Amazon your phone number so they can call you. Once you have submitted your number, you will need to press the “Call me now” button. You can expect to receive a phone call from a representative within a few minutes.


If you are going to call Amazon directly, make sure that you call the correct number. There are different numbers for U.S., Canadian, and international callers. This will help save you a lot of time and frustration.

Does Amazon have a 24 hour customer service?

Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service team is an essential part of that mission. We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.

How can I speak to someone at Amazon?

If you need to talk to a live person in Amazon customer service you need to dial 1-888-280-4331. This phone number is available from 3 am to 10 pm PST seven days a week.

How do I speak to someone at Amazon UK?

Method 1 of 4: Phoning Amazon UK
  1. For general issues in the UK, dial 0800 279 7234. If you’re outside of the UK, dial +44 207 084 7911.
  2. For Kindle support in the UK, dial 0800 496 2449. Outside of the UK, dial +44 203 356 6212.

Does Amazon have customer service?

About Customer Service

Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of that mission. The Customer Service team is constantly innovating to raise the bar on customer experience.

Where is Amazon customer service phone number? Help: Help & Customer Service. Our phone lines are open from 8:00 am to 12 midnight UAE time. You can call us directly at +97145732000 to talk to our team.

How do I file a complaint with Amazon customer service?

Call Amazon CUSTOMER SERVICE. Ask to speak to a supervisor. Tell them what happened. By giving them the order number, they can see the representative who took the call.

Does Amazon give 1 year warranty?

When you purchase a new or Certified Refurbished Device we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase.

Does Amazon have a complaints department?

If you have a complaint, or believe that we have not handled your complaint to your satisfaction, please contact us through the following link: before sending a complaint through the ODR platform.

What is the phone number for Prime TV?

Amazon’s customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week.

Is there a phone number to cancel Amazon Prime?

The Amazon customer support phone number is 1-888-280-4331. For the quickest service, though, they recommend you use the “Contact Us” option on their website; you can sign up there and they’ll call you.

Can you get a refund on Amazon Prime video?

You are able to return a Prime Video order within 48 hours if you haven’t attempted to watch or download it. Choose a reason for the cancellation from the drop-down menu, and then click Cancel This Purchase.

How do I get a refund on Amazon?

To request a refund:
  1. Go to Your Orders.
  2. Locate the order.
  3. Select Problem with order.
  4. Select your problem from the list.
  5. Select Request refund.
  6. Enter your comments in the text box.
  7. Select Submit.

Does Prime membership end immediately?

Your membership won’t actually end until the end of the period you’ve paid for. You may be offered a refund here. Amazon notes that you will get a full refund of your current membership period if you haven’t used the benefits yet.

How do I refund an in app purchase on Amazon?

Go to Manage Your Content and Devices and locate the book you want to return. Click the Actions […] button next to the title and select Return for refund.

Can you dispute Amazon app purchases?

File a claim about a transaction

Go to your Account Activity, and then sign in. On the Account Activity page, find the appropriate order or transaction, and then click Details. On the View Order Details page, click File/View Claim. Enter information about the transaction as prompted.

How do I stop accidental purchases on Amazon Prime?

Avoid unwanted in-app purchases by enabling parental controls for added security on your device.
  1. Launch the Amazon Appstore on your device.
  2. Tap Account.
  3. Tap Settings.
  4. Tap Parental Controls.
  5. Tap Enable Parental Controls and then enter your Amazon account password.

How do I cancel an app purchase on Amazon Fire?

Disable In-App Purchases on Amazon Appstore
  1. Open the Amazon App Store.
  2. Tap the menu button of three lines on the top left.
  3. Tap Settings.
  4. Select In-App Purchasing.
  5. Uncheck the box. You’ll be asked to enter your password. Then click Continue.