If you need to contact Amazon customer service for any reason, there are a few different options. Whether you have an issue with an order or a question you want to be answered, it is important to know what your choices are. Amazon offers a number of ways to do this.

  1. Use the Live Chat Feature

The contact page on the Amazon website asks you to provide some information on the nature of your issue before giving you the live chat option. Once you have filled out all of the necessary details on the drop-down lists, just click the “Chat” button at the bottom to get started. This will allow you to talk with a representative via live chat.

  1. Call Them on the Phone

You also have the option of contact Amazon by phone. Their current phone number is


This will allow you to speak with an actual person when you have an issue you need to get resolved. When you call this number you will first get an automated response that guides you through the various options. You can also visit the contact page and select the “phone” option to speak with a representative on the phone.

  1. Send an Email

If you want to get in touch with someone from Amazon, you can also send an email to:


Make sure that you include all of the relevant information, including the tracking number for your order and your contact details. You can expect a reply within about 24 to 48 hours. They are pretty good at replying to customers’ emails in a timely manner. This is the best option if the issue you are having isn’t very urgent.

  1. Go Through Social Media

Amazon has accounts on numerous social media websites, including Facebook and Twitter. You can go through these sites to reach them if you have some questions or issues. You will be able to send direct messages on both of these platforms. Can expect a response within a day or two. Just make sure that you include all of the necessary information in your message. This company is generally very good about maintaining their social media profiles.


You can also visit the customer support page on Amazon’s website and browsing through some of the help topics. You might be able to find the answer to your problem this way.

Does Amazon have a live chat option?

1-16 of 180 results for “live chat” Contact Amazon for help with your order, account, and more.

Does Amazon have 24/7 customer service?

We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.

How do I complain to Amazon?

You can contact our 24×7 customer service team via https://www.amazon.in/contact-us which provides online resolution to your queries / complaints across channels including chat. You can also request for a call back for your query and we would be happy to reach out.

Does Amazon have a complaint department?

Contact Amazon Corporate

Welcome to the Amazon complaints department. If you need to contact Amazon corporate, the best phone number to call is their support hotline at 1 (888) 280-4331.

How do I reach a live person at Amazon?

If you need to talk to a live person in Amazon customer service you need to dial 1-888-280-4331.

Does Amazon have good customer service?

The latest results from the American Customer Satisfaction Index reveals Amazon.com as the reigning and undisputed champ in both Internet retailing and across the entire department in overall customer satisfaction.

Does Amazon contact by phone?

Important: Phone Calls

While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect. Visit Report Suspicious Emails, Phone Calls, Text Messages, or Webpages for more information.

Does Amazon have customer service?

About Customer Service

Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of that mission. The Customer Service team is constantly innovating to raise the bar on customer experience.

Does Amazon have an email service?

Amazon Simple Email Service (SES) is a cost-effective email service built on the reliable and scalable infrastructure that Amazon.com developed to serve its own customer base. With Amazon SES, you can send transactional email, marketing messages, or any other type of high-quality content to your customers.

How much is Amazon Prime a month?

Check out what’s included with your Prime membership. After your free trial, Amazon Prime is just CDN$ 7.99/month (plus any applicable taxes). Cancel anytime.

Can you get a refund for Amazon Prime?

You can end your Prime membership by selecting the End Membership button on this page. Paid members who haven’t used their benefits are eligible for a full refund of the current membership period. We‘ll process the refund in three to five business days.

How do I get Amazon Prime free forever?

What comes free with Prime?

Amazon Prime membership gives you free two-day shipping, plus extra privileges like music and video streaming, for a $119 annual fee. A standard Amazon Prime membership currently costs $119 per year — perhaps a steep price to pay for free 2-day shipping.

How much is Prime 2020?

$119 per year for an annual Amazon Prime membership, or $12.99 per month. Paying month-to-month will cost you about $37 more than the annual option over a year. $59 a year for an Amazon Prime Student membership, or $6.49 per month. The monthly price is about $19 more than paying annually for students.

Is Amazon Prime worth it 2020?

Is Amazon Prime worth it at $119? In short, yes. JPMorgan has estimated that your Amazon Prime membership is actually worth $785 annually. For the $119 annual fee, Prime members get a ton of benefits (which definitely range in usefulness).

Is there a senior discount for Amazon Prime?

In order to get a discount on Amazon Prime as a senior, you must have a valid EBT Card or are on Medicaid. You can get a big discount on Amazon Prime which will only cost $5.99 per month.

Does Amazon give AARP discounts?

Although Amazon has discounts for students and people who are on Medicaid or have an EBT Card, unfortunately, there is currently no discount specifically for seniors or AARP members.

What is the cheapest way to get Amazon Prime?

If you have an EBT or Medicaid card, Amazon will let you sign up for a cheaper Prime membership. You’ll get the same 30-day free trial anyone else can get. Amazon will then bill you $5.99 per month for Prime. That’s about half the cost of a standard Prime subscription, which usually costs $12.99 a month or $119 a year.