If you need to contact Amazon customer service for any reason, there are a few different options. Whether you have an issue with an order or a question you want to be answered, it is important to know what your choices are. Amazon offers a number of ways to do this.
- Use the Live Chat Feature
The contact page on the Amazon website asks you to provide some information on the nature of your issue before giving you the live chat option. Once you have filled out all of the necessary details on the drop-down lists, just click the “Chat” button at the bottom to get started. This will allow you to talk with a representative via live chat.
- Call Them on the Phone
You also have the option of contact Amazon by phone. Their current phone number is
This will allow you to speak with an actual person when you have an issue you need to get resolved. When you call this number you will first get an automated response that guides you through the various options. You can also visit the contact page and select the “phone” option to speak with a representative on the phone.
- Send an Email
If you want to get in touch with someone from Amazon, you can also send an email to:
Make sure that you include all of the relevant information, including the tracking number for your order and your contact details. You can expect a reply within about 24 to 48 hours. They are pretty good at replying to customers’ emails in a timely manner. This is the best option if the issue you are having isn’t very urgent.
- Go Through Social Media
Amazon has accounts on numerous social media websites, including Facebook and Twitter. You can go through these sites to reach them if you have some questions or issues. You will be able to send direct messages on both of these platforms. Can expect a response within a day or two. Just make sure that you include all of the necessary information in your message. This company is generally very good about maintaining their social media profiles.
You can also visit the customer support page on Amazon’s website and browsing through some of the help topics. You might be able to find the answer to your problem this way.
Does Amazon have a live chat option?
Does Amazon have 24/7 customer service?
How do I complain to Amazon?
Does Amazon have a complaint department?
Welcome to the Amazon complaints department. If you need to contact Amazon corporate, the best phone number to call is their support hotline at 1 (888) 280-4331.
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Does Amazon have good customer service?
Does Amazon contact by phone?
While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect. Visit Report Suspicious Emails, Phone Calls, Text Messages, or Webpages for more information.
Does Amazon have customer service?
Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of that mission. The Customer Service team is constantly innovating to raise the bar on customer experience.
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