How much does it cost to cancel Vonage?

An Early Termination Fee is assessed when an account with an Agreement is canceled after the 30 day Money Back Guarantee but before the 12-month Agreement term has ended. The Early Termination Fee is either $120 or $60, depending on the calling plan.

Can I suspend my Vonage account?

When your account is in Suspend, your service is limited. You can receive calls and sign in to your Online Account. You can call 911 Emergency Services and Vonage Customer Care only. You cannot place any other outgoing calls.

How do I cancel my Vonage account UK?

To cancel, call 0207 993 9000, Monday through Friday, 8:00 AM to 6:30 PM (excluding bank holidays). You can alternatively fill out this form. For more information, view this page.

How do I cancel my Vonage phone number?

Sign in to your Online Account. Click the Summary tab and under My Numbers, click the Toll Free Number or Virtual Number you want to remove. Click Remove a Line. Verify that this is the phone number you want removed and click Remove.

Is it hard to cancel Vonage?

Vonage does not offer the ability to cancel your service online or through email. You must contact Vonage by phone. To cancel your service, call 1-732-944-0000.

Do you have to return Vonage equipment?

You don’t have to do anything with your old box. Some electronic stores have recycling boxes for old equipment (computers, phones, etc) which you can use. You do not have to return the broken device to Vonage.

How do I remove Vonage extension?

Sign in to your Online Account. Click the Admin icon and then click Extensions. Hover over the extension you want to manage and then click the Pencil icon.

How do I port my number from Vonage?

How do I transfer a phone number away from Vonage? Contact your new service provider. They will request that you complete a Letter of Authorization giving them the ability to request the transfer of your phone number from Vonage.

How do I contact Vonage Customer Service?

You must contact Vonage by phone at 1-732-944-0000.

How do I pay with Vonage?

You can make a payment to Vonage as follows. The Pay Now button is under Account Status.

Make a Payment

  1. Pay your past due balance.
  2. Make an early payment up to $400 with a credit or debit card.
  3. Update your payment information.
  4. Make a one time payment.

Who are Vonage competitors?

Competitors and Alternatives to Vonage Business Communications (VBC)
  • RingCentral Office.
  • Nextiva Business Communication Suite.
  • Zoom Phone System.

Is Vonage phone service any good?

Vonage is a reliable name in VoIP, its call quality is excellent, and setup is extremely simple. But for more communications options and a lower cost, consider our Editors’ Choice, Skype or, if you need VoIP for your workplace, look into our Editors’ Choice for business, RingCentral.

Can you keep your home phone number if you switch companies?

If you’re switching service providers and remaining in the same geographic area, you can keep your existing phone number. This process – often referred to as phone number porting – can be done between wireline, IP and wireless providers.

Is Vonage worth the money?

Vonage service delivers good quality at a good price. It is not the cheapest service on the market, but it is not too expensive given the features offered. With regards to voice quality, it will help to have a good broadband connection.

How much does Vonage cost per month?

Currently Available Residential Plans
Plan name/ Cost per month* Calling destinations
Vonage World $29.99 Unlimited¹ to U.S., Canada and Puerto Rico Unlimited¹ to landlines in 60+ countries and mobiles in 10+ countries
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Oct 5, 2020

Is Google Voice better than Vonage?

Vonage is a great choice, and you won’t be dissatisfied if you choose Vonage for your business, but as a whole, we find a slight competitive edge in Google Voice with its integration capability and G Suite, pricing, and flexibility.

Does Vonage work without Internet?

No, Vonage does not provide Internet service. You will need to obtain broadband Internet service from a third-party Internet Service Provider (ISP) in order to use Vonage service.