Is it easy to return a Purple mattress?

Returning a Purple mattress is easy: just contact them to initiate a return, and they’ll coordinate a pickup of the mattress, then give you a full refund. For an exchange, it’s about the same, but you have 30 days to buy a new mattress from Purple.

How do I send my Purple bed back?

To initiate an exchange, call Customer Care at 1-888-848-2305. Once eligibility is confirmed, a specialist will help facilitate the process (to be eligible for an exchange, you must still be within your 100-night trial period, and the mattress must be clean and undamaged).

Is Purple return free?

All Purple® Mattress purchases come with a 100-night trial! If you decide that the Purple® Mattress isn’t a perfect fit for you, we’ll have it picked up and issue you a 100% refund. That’s right, no pickup or restocking fees! We’re pretty cool like that.

Can you repackage a Purple mattress?

Unfortunately, the Purple® Mattress can’t be rolled to its delivery size again without the help of a special machine.

What happens to the mattresses that are returned?

Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters.

How long does it take for Purple mattress to fully expand?

It should be fine within a few hours. Also, this mattress will initially expand about 60-70% fairly quickly. But the remaining 30-40% will take about 24 hours to reach the desired feel and full mattress firmness! See how easy getting the Purple mattress set up is in our video below!

What do they do with returned Purple mattresses?

The rep will walk you through a few disposal options: Donate clean and undamaged mattresses to a local charity. Recycle the mattress through a recycling facility. Work with the Purple Returns Team to have a company like Sharetown or GotJunk pick up and dispose of your mattress.

Can you deflate a purple mattress?

If you’re moving your mattress a short distance, you more than likely won’t need a moving truck. … Some mattresses, such as a Purple mattress, can even be folded in half.

How do you unroll a purple mattress?

Does Purple accept returns?

Purple has a 100 night trial period, meaning you can return your Purple mattress up to 100 days after purchase for a refund. Purple does require you to keep the mattress for 21 days. This gives your body time to adjust to a new mattress.

How do I return a mattress?

Do Purple mattresses sag?

Some Purple customers found that their original mattress began sagging after the first few months. As a result, these sleepers experience increased levels of neck, shoulder, and back pain. … Fortunately, sagging as a result of normal use is covered under Purple’s 10-year warranty.

Can you return Purple sheets?

The Purple™ Sheets come with a 30-day return period! These incredibly soft sheets won’t disappoint, but if you find they aren’t a perfect fit for you, you have 30-days from the delivery date to return them. The Purple™ Sheets also come with a 1-year warranty!

Do Purple mattresses require special sheets?

You can use regular sheets for your Purple bed, but they have to be the right kind of regular sheets. The best sheet materials for your Purple mattress include bamboo viscose and cotton. As long as these sheets promote breathability and have the ability to stretch, they should work.

Are Purple pillows returnable?

Purple return policy

If any of the Purple pillows are not right for you, the company has a solid return policy. Their policies feature a 100-night sleep trial, a full year warranty, and free shipping and returns, as long as the products come back clean and undamaged.

What is Amazon’s return policy on mattresses?

Mattresses. You can request a return or refund for any reason within 100 days of receipt of shipment. We accept the return of mattresses that are unopened and in their original packaging. Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.

Are Purple mattresses recyclable?

The Purple® Bed is recyclable. You can find a recycle center near you or drop it off at your nearest landfill. … Find more information at Bye Bye Mattress, or call Purple’s Customer Care Center at 888-848-8456 to arrange a removal!

What side of the Purple pillow do I use?

Which side of the Purple pillow should you sleep on? The original Purple pillow is one-sided. You can tell the top from the bottom by looking at the pillow cover—the side with the zipper is the bottom. If you take the pillow cover off, the bottom side of the Purple Grid is a much darker purple color.

Is the Purple pillow toxic?

Is the Purple Pillow toxic? The Purple Pillow has no off-gassing and only uses CertiPUR-US® Certified foam. Purple’s Hyper-Elastic Polymer™ is made with non-toxic, mineral oil-based, food-contact grade materials.

How does a Purple pillow work?

The pillow has an uncompressed loft of about 3.25”, but when you lay your head on it, the loft drops to about 2.75”. The pillow itself is made of a proprietary, gel-like material called Hyper-Elastic Polymer. … This is one of the main marketing points that Purple uses when they promote this pillow.

Are Purple beds worth it?

A Purple mattress is almost certainly worth the extra money when compared to cheaper memory foam, spring, and polyfoam mattresses because the higher density memory foam (1.8-2.0 PCF) and proprietary 2″ Hyper-Elastic Polymer™ layers are likely to be more durable and last longer than the inferior quality materials …

How long does it take to get used to the Purple Pillow?

The 21 day adjustment period.

But for some people, it might take a few weeks for your body to fully adjust to the unique and proper support of the Purple Mattress. Fret not, this is perfectly normal. You might wake sore for a week or two as your body adapts, but you’ll soon experience the best sleep of your life.

How much does a Purple bed weigh?

Mattress Prices and Sizing
Sizes Dimensions Weight
Full 54″ x 76″ 81 lbs.
Queen 60″ x 80″ 110 lbs.
King 76″ x 80″ 140 lbs.
California King 76″ x 84″ 140 lbs.
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Jul 20, 2021