How do I change the time on my Fitbit without the app?

To change the time without using the Fitbit app, simply sync your Fitbit device. If it is still not showing the correct time, check that it is under the proper time zone. This can be accomplished by using the app settings or the Fitbit app from an iPhone/iPad, Android phone, Windows 10, or by logging onto

How do I set the time and date on my Fitbit?

From the app, do the following:
  1. Open the Fitbit app.
  2. Go to Account.
  3. Go to Advanced Settings.
  4. Right there, you will find the timezone settings you can change.
  5. Sync your tracker to make the changes effective.

How do I manually sync my Fitbit?

If your device doesn’t sync:
  1. Force quit the Fitbit app on your phone. For instructions, see the Apple help article or Android (Google) help article.
  2. On your phone, go to Settings Bluetooth and turn Bluetooth off and back on.
  3. Open the Fitbit app and try to sync your device.
  4. If your device doesn’t sync, restart it.

Can I manually change the time on my Fitbit?

Solution 1: Sync to change the time

Ensure your Fitbit is connected to an iOS or Android device. 2. Manually sync your Fitbit by pulling down on the screen on the app’s dashboard. If your Fitbit is still showing the wrong time, attempt to manually change the time by following the steps in the next section.

Why is the time off on my Fitbit?

If your Fitbit’s time is off, it could be a problem with the time zone. You can go into the “Advanced Settings” section of your device to correct it. If this does not remedy the issue, check your smartphone’s settings. Your Fitbit is connected with your phone, so the issue could lie there.

How do I change my Fitbit sync settings?

Setting up All-Day Sync
  1. Open the Fitbit Mobile App.
  2. Click on the icon of the Fitbit device in the upper left hand corner.
  3. Scroll down the device settings page.
  4. Make sure All-Day Sync is toggled on.

Where is the sync button?

The sync button for Android users is located in the bottom right corner, while for iOS users, it is in the upper left corner.

Where is the Fitbit sync button?

In the Fitbit app, tap the Today tab > your profile picture > your device image. Tap the arrows next to Sync Now. From the Fitbit app dashboard, tap the Account icon > your device image. Tap the sync icon.

How do I reset my Fitbit?

Fitbit factory reset
  1. From your tracker, swipe across to the ‘Settings’ menu.
  2. Once in the ‘Settings’ section, find the ‘About’ tab and tap it.
  3. From here, scroll to the section that’s labelled ‘Factory Reset’ or ‘Clear User Data’.
  4. You’ll then be prompted to confirm the decision to clear your Fitbit to its box settings.

Why do I constantly have to sync my Fitbit?

Fitbit sync errors are usually related to the fitness tracker becoming disassociated with the smartphone, tablet, computer, or iPod touch it was initially connected to. This can be caused by connecting to too many devices at once, the Bluetooth not working properly, or a minor glitch in the Fitbit’s operating system.

How do I get my Fitbit to sync with my phone?

Depending the Android phone, these tips might make syncing easier:
  1. Turn on the Always Connected option in the Fitbit app. This setting improves the Bluetooth connection between your phone and Fitbit device. …
  2. Turn on All-Day Sync in the Fitbit app.

How do I reset my Fitbit to factory settings?

Reset a Fitbit Sense, Versa Series, Ionic, or Charge 3 & 4
  1. Go to the Settings app (gear icon.)
  2. Choose About.
  3. Select Factory Reset or Clear User Data.
  4. Confirm with Yes.

How do I reset the time on a Versa 2?

What is the customer service number for Fitbit?

How do I update my Fitbit?

Update Fitbit on iOS or Android device
  1. Head to the app store where you first downloaded the app.
  2. Search for ‘Fitbit’. Once the official app is located you’ll know if an update is available if you see the option to ‘Update’.
  3. Tap, and the update will start installing for you.

How do I hard reset my Fitbit sense?

To restart your watch, press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button. Restarting your watch doesn’t delete any data.

How do I talk to someone at Fitbit?

To contact Fitbit, call their customer service line at 877-623-4997, chat with a representative online, send them a message on Twitter, or submit a general inquiry to get your questions answered.

How many years will a Fitbit last?

Fitbit’s usually last for about 1 to 2 years. And Fitbit should write that on their product boxes. If the products stop working, then you should contact them for a warranty if it’s still valid.

Who do I contact if my Fitbit is not working?

Please contact Fitbit at (877) 623-4997 or visit for troubleshooting assistance. You can refer to the Fitbit Returns & Warranty Policy for more information at

Does Fitbit have an email address?

If you want to try and send Fitbit Help an email, the email addresses that worked in the past are or

Does Fitbit have lifetime warranty?

Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.

How do I turn my Fitbit on?

Connect the Fitbit One to its USB charging cable and plug it into a power source. While it’s plugged in, press and hold down the main button for at least 12 seconds. To turn the One back on, press and hold any button for a few seconds.

How do I get help for my Fitbit?

Get Support
  1. Live Chat. Chat with us 24 hours a day.
  2. Call Us. (877) 623-4997. …
  3. Fitbit Community. Find answers right now.
  4. @FitbitSupport. Send us a direct message.
  5. Menstrual Health Tracking.
  6. BROKEN BAND? File a claim on your device’s in-warranty Fitbit band.
  7. Fitbit Premium. …
  8. Employee Wellness & Health Plan Members.

Can I trade in my Fitbit for a new one?

Once you’ve packaged up the old Fitbit with its charger and any other accessories like extra straps, it’s time to sell. … Best Buy will trade-in several Fitbit models for electronic gift cards, although prices will vary based on the condition and age of the tracker.